Experience

Thompson Creek Window Company

• United States
• Construction
• 100 - 200 Employee

• Factory Representative

  • Jul 2012 - Present



University of Maryland

• United States
• Higher Education
• 700 & Above Employee

• Supervisor

  • Nov 2009 - Jul 2012

  Hire, monitor, and evaluate 70 callers that fundraise for university academics, athletics, and scholarships.Communicate with satisfied and unsatisfied prospects to maintain their relationship with the university.Develop strategies to increase donor participation, credit card sales, and Alumni Association memberships resulting in raising $750,000 in the current fiscal year.Schedule meetings and mentor new employees during their probation period.

• Event Cashier

  • Sep 2009 - Dec 2009

  Handled approximately $700 in cash and credit card receipts per shift.Assisted bartenders and event coordinators to expedite catering services for guests.

• Caller

  • Feb 2009 - Nov 2009

  Caller at the Tell-a-Terp Call CenterProvided information about academics and initiatives to alumni and friends of the university.Solicited and connected with prospective donors to raise $6,000 in gifts in the fall semester.



Rearn Thai Restaurant

• Head Server

  • May 2010 - Apr 2012

  Assured customer satisfaction facilitating communication between customers, servers, and management. Created and managed a social media marketing page via Facebook, increasing community outreach by 75%. Trained and assisted new servers. Assured customer satisfaction facilitating communication between customers, servers, and management. Created and managed a social media marketing page via Facebook, increasing community outreach by 75%. Trained and assisted new servers.



Aubergine Thai Restaurant

• Assistant Manager

  • Dec 2007 - Apr 2010

  Supervised serving and cooking staff on a daily basis to ensure consistent customer service. Developed and maintained work schedules, shift assignments, and daily statistics. Supervised serving and cooking staff on a daily basis to ensure consistent customer service. Developed and maintained work schedules, shift assignments, and daily statistics.



Montgomery Country Public Schools

• AVID Tutor

  • Sep 2009 - Nov 2009

  Organized with AVID teachers a tutorial schedule for ninth and tenth grade students. Facilitated student discussions to increase teamwork and critical thinking skills in academics. Organized with AVID teachers a tutorial schedule for ninth and tenth grade students. Facilitated student discussions to increase teamwork and critical thinking skills in academics.