Gal Shakifi
Technical Project Manager at הכוורת CRM- תוכנה לניהול חכם - TheBee CRM- Claim this Profile
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Bio
Experience
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הכוורת CRM- תוכנה לניהול חכם - TheBee CRM
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Israel
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Software Development
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1 - 100 Employee
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Technical Project Manager
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Dec 2022 - Present
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Project Implementation Specialist
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Dec 2022 - Present
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Cbc Sales
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United States
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Food and Beverage Services
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1 - 100 Employee
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Tier3 + Team Leader
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Jan 2019 - Feb 2021
# Tier 3 support, And Team leader at the Information Systems team. Providing applicative and telephone service and support to the Company's employees (5,000). # Writing procedures for the use of the hotline and / or for the use of the company's employees for troubleshooting and for using a variety of software and databases. # Preparation and maintenance of meeting rooms + end stations for users. # Setting up and maintaining networks and printers (including servers). # Training and coaching of new support members and company employees. Technologies I specialized with on a daily basis: Windows 10&7& Server 2012/2016, Active Directory ,Exchange 2016, VMware, vSphere, Vcenter , Azure ,Office, Microsoft Intune, Safecom, Portnox, Sysaid, CRM7, SAP, Citrix, Linux: Ubuntu & Kali. Show less
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Ministry of Defense
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Israel
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Security Officer
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Jan 2015 - Dec 2018
Team Leader (Classified) - A role that combines commitment, withstanding pressure under strict and operational conditions around the clock. # Level 1 classification # Graduate of the "Ahid" Facilities Course Team Leader (Classified) - A role that combines commitment, withstanding pressure under strict and operational conditions around the clock. # Level 1 classification # Graduate of the "Ahid" Facilities Course
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Education
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ITQ
Advanced Cyber Security -
HackerU - האקריו המרכז ללימודי מחשבים והשמת עובדים בהייטק