Gajendra Gangwar
Senior Fraud Analyst at Konexions Backoffice Services Pvt Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hindi Full professional proficiency
Topline Score
Bio
Credentials
-
Microsoft Excel MIS & Dashboard
MY LIVE SUPPORTSep, 2023- Nov, 2024 -
Embbeded System
Real Time Signals Technologies
Experience
-
Konexions Backoffice Services Pvt Ltd
-
India
-
Outsourcing and Offshoring Consulting
-
200 - 300 Employee
-
Senior Fraud Analyst
-
May 2023 - Present
A Fraud Management System is a comprehensive software solution designed to assist companies and organizations in monitoring, evaluating, preventing and mitigating fraud across all types. I have been involved in Rubik and UAT (User Acceptance Testing) for Alarms Analysis. These activities involve analyzing alarms generated by the system to identify potential fraud and ensure the accuracy and effectiveness of the fraud management system. This helps to enhance the overall performance and reliability of the fraud management system contributing to the company's efforts in preventing revenue loss and maintaining a secure business environment. Show less
-
-
-
Startek
-
United States
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Fraud Analyst
-
Jul 2022 - Apr 2023
I have been working with Airtel Client since July 2022, with the main goal of detecting fraud and assisting the client in preventing revenue loss. My role involves fetching data using DBeaver, analyzing it, and escalating suspicious cases based on my analysis. I am proficient in Advanced Excel, SQL, and DBeaver, enabling me to effectively carry out my responsibilities. • Actively involved in real-time monitoring of different types of telecom fraud in 13 African countries operated by Airtel Africa. • Monitor and detect frauds such as PABX Hacking, Simbox Fraud, PRS/IRSF fraud, Wangiri fraud, internal frauds, roaming frauds, recharges/payment-related fraud, and arbitrage fraud. • Utilize the Revenue Operations Center (ROC) 7.4.0 & 9.2 for alarms analysis and closure. • Create and validate new rules, fine-tune existing rules, and perform system health checks. • Process and analyze data using tools such as TAPIN, TAPOUT, NRTRDE, and HUR. • Utilize custom SQL queries to fetch records from databases and Subex. • Analyze data using MS Excel and generate reports for fraud protection. • Share ideas, knowledge, and actively contribute to the team's success. • Generate service requests (SR) and incident reports (IR) in case of database system failures. • Update process issue trackers and prepare action plans accordingly. • Escalate suspicious usage to clients via email (Outlook) with detailed descriptions and attached data. • Analyze business needs, identify problems, and propose effective solutions. • Strong background in SQL development, analysis, design, and trending report activities. • Experience with BI tools like Power Bi for generating visual report presentations. • Familiarity with Python libraries such as Pandas and NumPy for data analysis and visualization. Show less
-
-
-
Real Time Signals Technologies
-
India
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Embedded System, IoT Projects
-
May 2018 - Jul 2018
During my internship, I successfully completed projects related to IoT and C Language, as per the project requirements. One of the notable projects I worked on was the "Live Location of Ambulance". • In this project, the main objective was to ensure timely response to medical emergencies. Recognizing that every second counts in such situations, the focus was on enabling ambulances to reach their destinations as quickly as possible. To achieve this, an emergency vehicle tracking system was developed. • The system allowed healthcare facilities and service providers to effectively respond to emergency calls by tracking the real-time location of ambulances. By having access to the live location data, healthcare professionals could make informed decisions and dispatch the nearest available ambulance to the emergency site. • This project was aimed at improving the overall efficiency and effectiveness of emergency medical services, ultimately saving precious lives. Through the integration of IoT technologies and the implementation of C Language programming, I successfully contributed to the development and implementation of this system. • During this project, I gained valuable experience in working with IoT devices, programming in C Language, and understanding the significance of real-time data in critical situations. This internship provided me with practical exposure to the application of my technical skills and enhanced my understanding of the importance of technology in healthcare. • Overall, my experience in completing this project has further strengthened my passion for using technology to address real-world challenges and make a positive impact in the lives of others. Show less
-
-
Education
-
2015 - 2020
National Institute of Technology Hamirpur
Master's degree (Dual Degree), Electronics and Communications Engineering Technology -
2015 - 2020
National Institute of Technology Hamirpur-Alumni
Bachelor's degree, Electronics and Communications Enggineering -
2014 - 2015
G.P.S.S. School Hamirpur (H.P.)
12 -
2011 - 2012
S.D.R.D. Inter College Baheri (U. P.)
10
Community
