Experience

Saiff Solutions, Inc.

• Philippines
• Writing and Editing
• 1 - 100 Employee

• Documentation Manager

  • Jan 2018 - Present

• Quality Assurance Specialist

  • Jul 2017 - Jan 2018

• Technical Writer

  • Sep 2014 - Jul 2017

  As a technical writer (also called technical communicators), I write instruction manuals and other supporting documents, to communicate complex and technical information to our customers more easily. I also develop, gather, and publicize technical information among customers, web designers, and manufacturers.

• Production Editor

  • Jul 2014 - Sep 2014

  Production editors like me oversee the production processes and content of publications. I typically work in stressful, fast-paced office settings and may work long, unusual hours to meet strict deadlines. I do much of my work on a computer, reviewing content, making edits, and collaborating with contacts electronically. I often balance several projects at a time while managing other staff members and ensuring goals are met.

• Marketing Communications Specialist

  • Apr 2014 - Jul 2014

  I write product descriptions according to client requirements, research products, and assist with quality control, quality assurance, and project tracking.



Brown Gukje International School

• English as a Secondary Language Teacher

  • Nov 2012 - Aug 2013

  I can work at the elementary, secondary, and post-secondary levels or as adult education instructor, providing English instruction to classes or individual students. I may be required to be fluent in another language besides English, in order to communicate with my students. I need to be knowledgeable of my students' culture and recognize differences that may affect a student's ability to accustom to an English-speaking environment. I can work at the elementary, secondary, and post-secondary levels or as adult education instructor, providing English instruction to classes or individual students. I may be required to be fluent in another language besides English, in order to communicate with my students. I need to be knowledgeable of my students' culture and recognize differences that may affect a student's ability to accustom to an English-speaking environment.



Saiff Solutions, Inc.

• Philippines
• Writing and Editing
• 1 - 100 Employee

• Telemarketer/Outbound Sales

  • Aug 2012 - Oct 2012

  We deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. We deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.



kgb

• United States
• Information Services
• 500 - 600 Employee

• Customer Service Representative

  • Jan 2009 - Mar 2009

  As a customer service representative, I answer phone calls to respond to customers' requests, sell products and place customer orders in the computer system, provide customers with product and service information, up sell products and services, and transfer customer calls to appropriate or authorized personnel. As a customer service representative, I answer phone calls to respond to customers' requests, sell products and place customer orders in the computer system, provide customers with product and service information, up sell products and services, and transfer customer calls to appropriate or authorized personnel.