Gail Maddox-Canteen
Principal and Owner at The GMC Human Resource Consulting Group LLC- Claim this Profile
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Bio
Jim Hinthorn
Gail is a very detailed, results oriented professional. I would strongly endorse Gail for the top HR position at any organization.
Jim Hinthorn
Gail is a very detailed, results oriented professional. I would strongly endorse Gail for the top HR position at any organization.
Jim Hinthorn
Gail is a very detailed, results oriented professional. I would strongly endorse Gail for the top HR position at any organization.
Jim Hinthorn
Gail is a very detailed, results oriented professional. I would strongly endorse Gail for the top HR position at any organization.
Credentials
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Diploma in Human Resource Management
New York University -
English Teacher Certification
State of New Jersey
Experience
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The GMC Human Resource Consulting Group LLC
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United States
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Human Resources Services
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1 - 100 Employee
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Principal and Owner
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Apr 2018 - Present
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F. Schumacher & Co.
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United States
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Design Services
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300 - 400 Employee
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Corporate Human Resources Department
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1992 - Present
Manage Human Resources for US and global operations. Maintain Human Resources, Employee Benefits and Payroll functions. Lead HR staff in performing annual employee reviews, training and professional development, and identifying and promoting leadership talent. Developed human resource schedules for labor to lower cost while maintaining productivity. Ensured legal, regulatory and safety compliance to federal, state and local laws and guidelines. Performed policies and benefits appraisals, and maintained personnel file confidentiality. Initiated corrective action plans to improve employees’ performance. Implemented cross-functional training to increase individual and team performance. Show less
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Vice-President, Human Resources and Corporate Secretary
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2009 - Present
• Developed highly qualified candidate pool to recruit and fill HR, marketing/merchandising, sales/support, IT, finance, retail, customer service, administrative and design positions. • Managed company benefit plans including 401K, flex spending, STD, LTD, MLOA, LOA, and DB and DC accounts. • Performed market research and analysis to maintain competitive company benefits, pension, post-retirement health care, retiree life insurance and 401K programs.• Reduced healthcare cost by 25% while maintaining competitive employee benefits. • Negotiated multiple union contracts managing grievances, college recruitment and training programs for the union workforce. Show less
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Vice President Human Resources
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2006 - 2009
• Lowered vendor cost by 25% by reviewing market conditions and re-negotiating agreements.• Decreased recruiting costs by 20% while reducing time required to fill open positions. • Increased productivity by 25% by developing college recruitment and internship programs to improve efficiency. • Maintained employee turnover rate below industry standards.
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Director Human Resources
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1998 - 2006
• Lead recruiting for ten retail stores filling positions at 25% under of projected budget cost. • Designed Affirmative Action and Diversity Program, and maintained community relations initiatives. • Implemented employment policies and procedures. Launched job evaluation and employee opinion survey to determine employee satisfaction levels and established reward and recognition programs to recognize achievement.• Introduced training programs including “Selling Skills, Negotiating Skills, On-Boarding. New Manager/Supervisor Training, The Seasoned Manager/Supervisor, Legal and Effective Interviewing, Performance Management, In The First 30 Days and Doing More With Less.” Show less
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Director, Employee Relations and Manager/Staffing and Mangement Development
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1992 - 1998
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Macy's
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United States
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Retail
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700 & Above Employee
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Human Resources Manager
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1991 - 1992
Maintained full responsibility for the Human Resources Function inclusive of diversity initiatives within a store with a staff of 800-100 employees. Provided training, coaching/counseling to a team of 5-10 HR Executives. Designed and implemented Customer Service and Selling Skills Programs. Introduced college-recruiting efforts while converting multiple store locations to a commission incentive based operation. Recruited, trained/developed and separated all levels of employee population.• Managed the corporate recruiting/retention programs and developed and implemented on boarding tools for smooth integration • Worked with all levels of the organization to handle the day to day issues with strategically crafted solutions • Developed policies/procedures and exit programs • Established performance management program• Seasoned union relations professional• HR Audit/Compliance facilitator• Change agent Show less
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Senior Associate Human Resource Manager
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1990 - 1991
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Associate Human Resource Manager
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1989 - 1990
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Employment Manager
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1987 - 1989
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Sales Manager
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1986 - 1987
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Education
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Fordham University
MS in Human Resource Education -
Western New England University
Bachelor of Arts - BA, English