Gail Hicka

Client Services Account Manager at SSAM Alternative Dispute Resolution
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Contact Information
Location
Westbury, New York, United States, US

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Experience

    • United States
    • Alternative Dispute Resolution
    • 1 - 100 Employee
    • Client Services Account Manager
      • Jun 2019 - Present

      Responsible for bringing in new account business, as well as effectively educating prospects and clients on the value of mediation and arbitration in lieu of civil court. Assisting in the onboarding of Neutrals to our panels in areas of expertise (labor laws, medical malpractice, personal injury). Responsible for bringing in new account business, as well as effectively educating prospects and clients on the value of mediation and arbitration in lieu of civil court. Assisting in the onboarding of Neutrals to our panels in areas of expertise (labor laws, medical malpractice, personal injury).

    • United States
    • Construction
    • 1 - 100 Employee
    • Service Sales Executive
      • Dec 2016 - Jun 2019

      Experienced Sales Service Executive with a demonstrated history of working in the construction industry. Skilled in Negotiation, Sales, Management, Advising People, and Sales Presentations. Strong sales professional with a Associate's degree focused in Marketing/Management from St. John's University. Experienced Sales Service Executive with a demonstrated history of working in the construction industry. Skilled in Negotiation, Sales, Management, Advising People, and Sales Presentations. Strong sales professional with a Associate's degree focused in Marketing/Management from St. John's University.

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • Sales Marketing Representative
      • Jul 2014 - Apr 2016

      Sales and Marketing Representative for R Best Produce, Inc. Effectively communicate the benefits of new food products added to line for 50 accounts. Produce in five new accounts monthly. Established quota is four per month. Create in-store displays. Attend quarterly trade shows for the purpose of educating and selling to owners/store managers of supermarket chains and speciality stores. Following sales analysis work with store owners/managers regarding placement of appropriate food products based on demographics data. Show less

    • United States
    • Alternative Dispute Resolution
    • 1 - 100 Employee
    • Senior ADR Consultant/Sales & Marketing Professional
      • Jun 1996 - Apr 2014

      Long time Sales & Marketing Representative for one of the top Alternative Dispute Resolution firms in the nation. I successfully prospected and brought in major accounts, focusing on the insurance industry. I have a proven track record for educating clients on the benefits of conflict resolution, resulting in the use of cost effective mediation and arbitration. Known for building long-standing professional relationships, mentoring and training colleagues in sales tactics and for instinctually defining potential problems and their solutions. Show less

Education

  • St. John's University
    Associate's degree, Marketing/Management
    1977 - 1984

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