Experience

Domino's

• United States
• Restaurants
• 700 & Above Employee

• Lead Specialist - Technical Business Analyst

  • Jul 2018 - Present

  Technical Business Analyst • Work with teams across the organization and collaborate with multiple stakeholders to define scope and gather critical information for new projects • Review and analyze business requirements, document assumptions and risks • Create conceptual prototypes and mock-ups including functional and technical specifications • Research, review and analyze existing business processes and develop requirements for enhancements • Ensure solutions meet business needs and requirements • Document test criteria with developers and QA team to ensure an accurate understanding of requirements • Write user training documentation, help file, and facilitate training sessions as needed • Monitor deliverables and ensure timely completion of projects • Lead daily stand up meetings with team Project Manager • Manage competing resources and priorities of team projects • Create quarterly report for VP of enterprise warehouse, infrastructure & quality • Manage each project from implementation to completion including management of scope, creation of project plans shared with larger team(s), weekly status reports and project level communications • Lead weekly stand up meetings with team, as well as touchpoints with senior management • Deliver projects meeting all deadlines Show less



Equian

• Southfield, MI

• Lead Business Analyst

  • Nov 2016 - Jul 2018

  Lead Business Analyst • Gathered, analyzed, documented and managed system requirements (both functional and non- functional) that address and satisfy business requirements in an Agile environment. • Translated business requirements to system requirements and functional specifications. • Collaborated directly with Business Partners, Technology Teams, Solution Architects, Application Developers, and Testers to ensure they understand the functional requirements of the system. • Proactively worked with stakeholders to identify future system opportunities and enhancements. • Defined internal and external user interfaces. • Performed technical analysis of business requirements. • Coordinated integration activities to ensure successful implementation. • Assisted in quality assurance activities. Project Manager • Developed comprehensive project plan to be shared with clients as well as other staff members. • Led daily stand up meetings with team, as well as touchpoints with senior management and vendors. • Oversaw definition of project scope, goals and deliverables . • Managed project team, define, schedule and manage project timeline. • Created and maintained comprehensive project documentation. • Presented to stakeholders customized reports on progress as well as problems and solutions. Show less



Truven Health Analytics

• Data Manager

  • May 2011 - Nov 2016

  * Developed procedural documentation currently in use. * Performed in time-sensitive environment, meeting all established deadlines. * Established and maintained effective relationships with customers and internal colleagues. * Reviewed data received from customers for quality and completeness. * Instructed clients on database structure, data quality, and software applications. * Led internal projects to migrate from one coding language to another. * Led data migration projects for clients. * Led specified internal and external customer calls. * In charge of scoping projects for pricing and managing client specific projects. * Mentor for new hires on processes and procedures for efficiency, improving productivity and morale. Show less



Compuware Europe

• Netherlands
• Information Technology & Services

• Software/Database Analyst

  • Jun 1999 - Feb 2001

  * Developed and designed reports for the CEO and CFO of the company using Crystal Reports. * Designed and analyzed many new internally used programs using SQL query language, MS Access, and Power Designer. * Managed development team of 3 people. * Developed and designed reports for the CEO and CFO of the company using Crystal Reports. * Designed and analyzed many new internally used programs using SQL query language, MS Access, and Power Designer. * Managed development team of 3 people.



INNOVATION TECHNOLOGY

• Southfield, MI

• Business/Software/Database Analyst, Programmer, Account Manger

  • Jun 1997 - Jun 1999

  * Conducted trade study for relevant COTS (Commercial Off The Shelf) applications to suit client requirements. Presented findings to client for final decision. * Led business process reengineering effort, actively involving customers in all steps of the process. Documented system design including all applicable business rules and implementation plan. * Created user manual and technical documentation in MS Word. * Oversaw system architecture and design for new systems. * Designed and developed changes to upgrade current systems using CorVision and RMS table updates. Show less



Anatec

• Troy, MI

• Database Analyst, Programmer

  • Dec 1996 - Jun 1997

  * Managed the requirements-gathering process for customers. * Designed and implemented new database in SQL Server. * Converted data from RMS tables to SQL Server database using MS Access. * Programmed user interface for new system in PowerBuilder. * Oversaw replication of data between multiple servers. * Acquired a strong understanding of the importance of database design and proper programmatic interaction. * Managed the requirements-gathering process for customers. * Designed and implemented new database in SQL Server. * Converted data from RMS tables to SQL Server database using MS Access. * Programmed user interface for new system in PowerBuilder. * Oversaw replication of data between multiple servers. * Acquired a strong understanding of the importance of database design and proper programmatic interaction.



Michigan Department of Technology, Management and Budget

• Government Administration
• 700 & Above Employee

• Database Administrator, Programmer

  • May 1995 - Dec 1996

  * Oversaw day-to-day RDB & RMS database performance on 21 separate VAXs. * Managed the physical layout of approximately 40 databases. * Enforced data integrity and resolved data constraint issues using CorVision, DCL, and SQL. * Developed a strong data-modeling skill set. * Oversaw day-to-day RDB & RMS database performance on 21 separate VAXs. * Managed the physical layout of approximately 40 databases. * Enforced data integrity and resolved data constraint issues using CorVision, DCL, and SQL. * Developed a strong data-modeling skill set.



STATE OF MICHIGAN SCAO

• Lansing, Michigan Area

• Product Software Analyst, Help Desk Member - all levels of support, Implementation/Training Team

  • Jun 1992 - May 1995

  * Programmed one of seven major portions of the application in CorVision. * Assisted in breaking down Epic stories down to smaller stories for development work. * Created T&E (Test and Evaluation) procedures. Acquired test data from current database(s), and ran tests that determined accuracy of program logic using SQL and RDO. * Developed strong customer service emphasis. * Provided and oversaw Level I, II, and III help desk support to users; responsible for interfacing with the development team. Established and maintained strong working relationships with customers and/or system users. * Managed conversion teams on-site for migration from old databases to standardized RDB tables and software programs. * Trained users in the field on new software installed. * Interacted with users concerning requests, usage, and standards. Show less