Gail Ball
Project Manager at Hitachi Solutions Europe- Claim this Profile
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Bio
Goran Brigljevic
Working with Gail has been a pleasure. Unlike some project managers who treat their technical resources simply as that, resources, Gail always made sure to treat her team as people and therefore with respect. Gail ensured that her team had what they needed to do their work be it pertinent information from the client or simply peace and quiet so that one can focus on the task at hand. Gail always took the time to better understand some of the more technical aspects behind our work even if just at a high level. This proved invaluable to her when dealing with demanding clients and some of the challenging requests they had without having to unnecessarily involve her technical team. Gail is dedicated to her craft, her team and her projects. I would gladly work with her again.
Georgina Swanepoel
I worked with Gail on numerous types of projects over a period of years and enjoyed them all. She has an amazing ability to grasp new technologies and processes quickly, so much more so than I’ve seen in other project managers. She’s open and honest and as much as she holds her teams accountable is also ready to back them when required. I’d love to work with Gail again!
Goran Brigljevic
Working with Gail has been a pleasure. Unlike some project managers who treat their technical resources simply as that, resources, Gail always made sure to treat her team as people and therefore with respect. Gail ensured that her team had what they needed to do their work be it pertinent information from the client or simply peace and quiet so that one can focus on the task at hand. Gail always took the time to better understand some of the more technical aspects behind our work even if just at a high level. This proved invaluable to her when dealing with demanding clients and some of the challenging requests they had without having to unnecessarily involve her technical team. Gail is dedicated to her craft, her team and her projects. I would gladly work with her again.
Georgina Swanepoel
I worked with Gail on numerous types of projects over a period of years and enjoyed them all. She has an amazing ability to grasp new technologies and processes quickly, so much more so than I’ve seen in other project managers. She’s open and honest and as much as she holds her teams accountable is also ready to back them when required. I’d love to work with Gail again!
Goran Brigljevic
Working with Gail has been a pleasure. Unlike some project managers who treat their technical resources simply as that, resources, Gail always made sure to treat her team as people and therefore with respect. Gail ensured that her team had what they needed to do their work be it pertinent information from the client or simply peace and quiet so that one can focus on the task at hand. Gail always took the time to better understand some of the more technical aspects behind our work even if just at a high level. This proved invaluable to her when dealing with demanding clients and some of the challenging requests they had without having to unnecessarily involve her technical team. Gail is dedicated to her craft, her team and her projects. I would gladly work with her again.
Georgina Swanepoel
I worked with Gail on numerous types of projects over a period of years and enjoyed them all. She has an amazing ability to grasp new technologies and processes quickly, so much more so than I’ve seen in other project managers. She’s open and honest and as much as she holds her teams accountable is also ready to back them when required. I’d love to work with Gail again!
Goran Brigljevic
Working with Gail has been a pleasure. Unlike some project managers who treat their technical resources simply as that, resources, Gail always made sure to treat her team as people and therefore with respect. Gail ensured that her team had what they needed to do their work be it pertinent information from the client or simply peace and quiet so that one can focus on the task at hand. Gail always took the time to better understand some of the more technical aspects behind our work even if just at a high level. This proved invaluable to her when dealing with demanding clients and some of the challenging requests they had without having to unnecessarily involve her technical team. Gail is dedicated to her craft, her team and her projects. I would gladly work with her again.
Georgina Swanepoel
I worked with Gail on numerous types of projects over a period of years and enjoyed them all. She has an amazing ability to grasp new technologies and processes quickly, so much more so than I’ve seen in other project managers. She’s open and honest and as much as she holds her teams accountable is also ready to back them when required. I’d love to work with Gail again!
Credentials
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Agile Scrum Master
EXIN your ICT competence partnerApr, 2019- Nov, 2024 -
HRD Service Now
Service NowFeb, 2019- Nov, 2024 -
Agile Project Manager
APMG InternationalNov, 2017- Nov, 2024 -
ITIL v3 Foundation
Foster-MelliarAug, 2009- Nov, 2024 -
Foundation Management Programme
GIBS Business School (Gordon Institute of Business Science)May, 2006- Nov, 2024 -
Prince2 Foundation
SnaptechJun, 2005- Nov, 2024 -
Advanced Diploma in Project Management
DamelinNov, 2003- Nov, 2024 -
Diploma in Business and Administration
DamelinAug, 2003- Nov, 2024 -
Business Analyst
ViewpointMay, 2003- Nov, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.May, 2022- Nov, 2024 -
Enterprise Architect – TOGAF Certification for Level 1 & 2
(Exam still to be written) -
PMP
(Exam still to be written)
Experience
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Hitachi Solutions Europe
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United Kingdom
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IT Services and IT Consulting
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300 - 400 Employee
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Project Manager
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Jan 2022 - Present
Project Manager/ Delivery Manager Working with amazing people who are delivery focussed, have that can do attitude and really strong team players. Working on a large transformation programme, which is complex, multi faceted with numerous work streams. It is an exciting programme that looks at Power Platform, Analytics, business processes, document management, and many others, and at the end of the day making a meaningful change to the client and being part of the journey. - Power Platform, - Power BI - Document management - Security access And numerous other areas, which roll into the programme. - Power Platform proof of concepts, intense quick short projects which have been extremely rewarding, also dealing with deliverables with go live dates with in Projects. It encompasses a lot of legislation, integrations, offering alternatives and attention to detail whilst keeping everyone focussed. - Analytics - Power BI - Modern Data Platform Show less
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IMServ Europe Ltd
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United Kingdom
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Utilities
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200 - 300 Employee
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Programme Manager
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Nov 2020 - Jan 2022
Implementing a complete D365 Azure Stack Phase 1, currently fulfilling the role of Programme Manager for IMServ, along with a fantastic professional internal team, who are extremely smart, and knowledgeable. The implementing partner is Microsoft Gold Partner who are brilliant, and during Phase 1 placing in CE and F&SCM. Implementing a complete D365 Azure Stack Phase 1, currently fulfilling the role of Programme Manager for IMServ, along with a fantastic professional internal team, who are extremely smart, and knowledgeable. The implementing partner is Microsoft Gold Partner who are brilliant, and during Phase 1 placing in CE and F&SCM.
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Self Employed
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United States
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700 & Above Employee
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Carer/Job Seeker
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Feb 2020 - Oct 2020
COVID Lockdown and Immigration to UK Volunteering with vulnerable people during lockdowns here in the UK Taking some truly invaluable time as being my mother's sole carer whilst in South Africa Seeking a role from August 2020 COVID Lockdown and Immigration to UK Volunteering with vulnerable people during lockdowns here in the UK Taking some truly invaluable time as being my mother's sole carer whilst in South Africa Seeking a role from August 2020
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iOCO
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Senior Project Manager
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Jun 2019 - Jan 2020
In this role, along with my team led project management team in user acceptance testing for SAP S4/Hana for the PG Group, working directly with departments, clients, and management teams to achieve results related to optimisation of business services, and products. In doing so, we orchestrated the UAT for MS CRM planning and handover due to immigration. Some of my key achievements during this time include: • Succeeded in delivering UAT sign off in just four months of employment. • Promptly addressed potential issues to avoid variance to project timelines and budgets. • Avoided further penalties due to late UAT Show less
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Quintica
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United Arab Emirates
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Project Manager/ Program Manager/Scrum Master
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Jun 2013 - May 2019
Over the course of this tenure, I was engaged by executive teams to provide digital transformation project / program management services for clients from mining, telecommunications, and financial services. I also built productive relationships with internal and external stakeholders to enable timely delivery of project requirements. Conducted ITIL assessments, facilitated product upgrades, and oversaw implementation of change management initiatives. Some of my key achievements during this time include: * Led development and implementation of bespoke system solutions across four different countries to reduce overhead by 38%, this was run in a totally agile manager, with some waterfall aspects * Obtained client sign-off on a distressed project that struggled to deploy through three separate project managers. * Recognised by senior management for deploying the first HR ServiceNow in Africa. * Enabled Helios ServiceNow launch on the London IPO, automating all processes: reducing site visits by 78%, corrective maintenance by 70%, and running costs of vehicles by 38%. * Closed off Arquiva Highlander Remedy project, which was four-years late on delivery by previous team within six-months, obtained the final invoice of $2.1M. * Facilitated first Domain separated instance in Africa bring on DRC Vodacom onto the South African Remedy platform, realising a cost-savings of over $4M per annum and making a single platform for reporting purposes. * Attained and exceeded service level agreements with Vodacom SA and DRC, Harmony Gold, MTN - Uganda, Medilife, Oxygen 8, United Arab Shipping Company, Etisalat, MTN Egypt, Yemen, Afghanistan, KPMG, Helios Towers, Arqiva UK to name a few Given two awards Team Award, No limits for individual excellance Show less
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Exponant
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager
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Feb 2012 - Jul 2013
Here, I provided comprehensive leadership, direction, and oversight to execution of government-wide enterprise architecture projects whilst holding concurrent responsibility to securing new business across region. During this time, I demonstrated exceptional ability to facilitate the on-time implementation of enterprise-wide solutions for Department of Housing and Department of Economic Development. Here, I provided comprehensive leadership, direction, and oversight to execution of government-wide enterprise architecture projects whilst holding concurrent responsibility to securing new business across region. During this time, I demonstrated exceptional ability to facilitate the on-time implementation of enterprise-wide solutions for Department of Housing and Department of Economic Development.
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BCX
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager for KZN - Innovation/ Programme Manager
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Oct 2010 - Dec 2011
As senior representative, I guided and directed a team of 124 in business development activities associated with delivery of ICT systems, services, and solutions for small and mid-size enterprises worldwide.Some of my key achievements during this time include:• Achieved a direct savings of R200M in fraudulent transactions via the salary system, and advised National Treasury on further enhancements to control and manage.• Programme Managed the successful transition of 380 000 employees from one accounting system to a new system with zero defects• Organised successful implementation of Works Information Systems, which managed all capital works to minor works, purchasing of land, rentals and domestic accounts - value of transactions over R12 billion per annum.• Programme Manager for the implementation of a multi faceted complex programme for outsource for Unilever.• Recipient of two -awards for excellence in leadership: Manager of the Month and Excalibur. Show less
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Innovation Account Executive
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Mar 2010 - Dec 2011
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Professional Services Manager
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Mar 2001 - Feb 2010
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Hayter & Bauer Management Services
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South Africa
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Business Consulting and Services
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Management Consultant
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May 2000 - Feb 2001
Was the responsible Project Manager for the conversion from private hospital to Government Hospital for all financial aspects, all IT infrastructure, and capital works. Was the responsible Project Manager for the conversion from private hospital to Government Hospital for all financial aspects, all IT infrastructure, and capital works.
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Management Consultant
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Oct 1999 - Apr 2000
Part of a large team to ensure that the backlog of financial matters in the Eastern Cape was effectively dealt with, appointment by National Treasury Central Government. Involved in financial of government officials for the Departments of Health and Education. Part of a large team to ensure that the backlog of financial matters in the Eastern Cape was effectively dealt with, appointment by National Treasury Central Government. Involved in financial of government officials for the Departments of Health and Education.
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Education
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Townsend High School - Zimbabwe
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University of South Africa/Universiteit van Suid-Afrika
BCOMM, Ongoing - still busy with it