Experience

Checkmyguest

• France
• Real Estate
• 1 - 100 Employee

• Asset Manager

  • Oct 2021 - Present

• Guest relation

  • Jan 2020 - Oct 2021

  https://checkmyguest.fr/fr



FAUCHON L'HOTEL PARIS

• France
• Hospitality
• 1 - 100 Employee

• Guest relations, Conciergerie

  • Jul 2019 - Nov 2019



Amorino

• France
• Retail
• 300 - 400 Employee

• Sales

  • Oct 2018 - Apr 2019

  - In charge of Sales and Marketing. - In charge of the complete installation of the shop. - In charge of Sales and Marketing. - In charge of the complete installation of the shop.



Chaya B&B boutique

• Région de Mexico City, Mexique

• Public Relations Assistant

  • Jun 2018 - Sep 2018

  - Managed guests ' feedbacks - Created collaborations with travel agencies, bloggers - Collected data to open a second hotel - Receptionist. - Managed guests ' feedbacks - Created collaborations with travel agencies, bloggers - Collected data to open a second hotel - Receptionist.



Guest Trotter

• France
• Travel Arrangements
• 1 - 100 Employee

• Operational Management Assistant

  • Oct 2017 - Mar 2018

  - Greeted guests - Home staff management - Created the planning - Created brochures for the owners of apartments and guests. - Greeted guests - Home staff management - Created the planning - Created brochures for the owners of apartments and guests.



Ink Hotel MGallery by Sofitel

• Région de Amsterdam, Pays-Bas

• Guest Relations / Guest Experiences / Reception

  • May 2017 - Sep 2017

  - Welcomed and supported VIP guests - Assistance of each VIP Guest upon the arrival until the check-out - Checked online scoring on review sites / Strong focus on targets regarding guests satisfactions - Checked guests' feedbacks and image of the hotel on social networks, e- mails - VIP preparation , answer each request and prepare the rooms - Managed guests' complaints - Concierge duties - Provide informations for guests about the ‘places to be’ in Amsterdam - Quality control of public areas - Actively recruiting guests for Accorhotel’s loyalty program; Le Club Accorhotels - Upselling and cross selling additional services in the hotel - Housekeeping supervisor - Waitress at the restaurant Show less



Hotel Indigo

• Hospitality
• 500 - 600 Employee

• Receptionist / Concierge / Reservation

  • Sep 2016 - Feb 2017

  - Reception - Cashier - Concierge duties - Room service - Reservations - Reception - Cashier - Concierge duties - Room service - Reservations



CRIT France

• France
• Staffing and Recruiting
• 700 & Above Employee

• Hostess for European cup in football

  • Jun 2016 - Jul 2016

  RESTAURATION - Quality control of food products - Guest services - Seller RESTAURATION - Quality control of food products - Guest services - Seller



Fédération Française de Tennis

• France
• Spectator Sports
• 700 & Above Employee

• Hostess for players

  • May 2016 - Jun 2016

  - Greeted and received players - Player assistant during training - Runner during the tournaments - Greeted and received players - Player assistant during training - Runner during the tournaments



MARIONNAUD

• France
• Retail
• 700 & Above Employee

• Sales consultant

  • May 2015 - Jun 2015

  - Marketing study of professional competitors - In-house merchandising - Organizing sales meetings - Development of sales revenue - Marketing - Marketing study of professional competitors - In-house merchandising - Organizing sales meetings - Development of sales revenue - Marketing



Aux Merveilleux de Fred

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Saleswoman

  • Sep 2014 - May 2015

  - Greet customers - Sales and customer service - Cashier - Greet customers - Sales and customer service - Cashier



Versace

• Retail Apparel and Fashion
• 700 & Above Employee

• Public Relations and Marketing Assistant

  • Dec 2010 - Jan 2011

  - Press and Communication - Press and Communication