Experience

Gargour Automotive Company S.A.L.

• Lebanon
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Assistant General Manager and Procurement

  • Jun 2022 - Present

  -Cooperating with the general manager and helping with everything from employee management to project planning.-Managing the office, including day-to-day management of the office staff and office administration.-Addressing any issues in a timely fashion.-Ensuring company policies and procedures are followed.-Setting a good example for staff.-Nurturing positive working relationships with staff.-Prepare and submit reports-Purchase goods or services that meet the quantity and quality expectations of theorganization.-Evaluate and negotiate contracts with vendors.-Track inventory and restock goods when needed.-Stay up to date on industry trends and new products. Show less

• Assistant General Manager and CRM Supervisor

  • Oct 2022 - Jan 2023

  -Keep clean communication with prospects and promptly reply to their queries-Building and maintaining profitable relationships with key customers.-Overseeing the relationship with customers handled by your team.-Resolving customer complaints quickly and efficiently.-Understanding key customer individual needs and addressing these.-Conducting business reviews using CRM programs.-Collaborating with sales, after-sales, marketing and operations teams to improve the customer experience.-Supervising all reports and activities. Show less

• Assistant General Manager

  • Jun 2022 - Oct 2022

  -Cooperating with the general manager and helping with everything from employee management to project planning.-Managing the office, including day-to-day management of the office staff and office administration.-Addressing any issues in a timely fashion.-Ensuring company policies and procedures are followed.-Setting a good example for staff.-Nurturing positive working relationships with staff.-Prepare and submit reports

• Guest Relations Coordinator

  • Oct 2021 - Jun 2022

  -Greeting guests in a friendly and professional way-Coordinate with the marketing team-Addressing and escalating customer complaints-Provide information on facilities, programs and other services-Prepare and submit reports-Answer inquiries and questions, handle complaints, troubleshoot problems andprovide information



MIDDLE EAST AIRLINES AIRLIBAN S.A.L.

• Lebanon
• Airlines and Aviation
• 1 - 100 Employee

• Cabin Crew

  • Feb 2019 - Jul 2021

  -Responsible of the safety, security and service of the passengers -Conduct safety checks before the flight -Greet and communicate with passengers -Monitor, manage and secure the cabin -Prepare and submit reports on flight incidents -Responsible of the safety, security and service of the passengers -Conduct safety checks before the flight -Greet and communicate with passengers -Monitor, manage and secure the cabin -Prepare and submit reports on flight incidents


Sorelle agency
• Canada
• Wholesale
• Hostess

  • 2015 - 2018

Caritas Lebanon
• Lebanon
• Civic and Social Organizations
• 200 - 300 Employee
• Data entry

  • Jul 2014 - Sep 2014