Gaddafi Amos
Senior Operations Supervisor at Câm- Claim this Profile
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Bio
Credentials
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Become a Customer Service Specialist
LinkedInAug, 2020- Nov, 2024 -
Build Your Skills In Customer Service
LinkedInAug, 2020- Nov, 2024 -
Building Rapport with Customers
LinkedInAug, 2020- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInAug, 2020- Nov, 2024 -
Customer Service Foundations
LinkedInAug, 2020- Nov, 2024 -
Customer Service: Call Control Strategies
LinkedInAug, 2020- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInAug, 2020- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInAug, 2020- Nov, 2024 -
Customer Service: Serving Customers Through Chat and Text
LinkedInAug, 2020- Nov, 2024 -
De-Escalating Intense Situations
LinkedInAug, 2020- Nov, 2024 -
certificate in fundamentals of digital marketing
Google Digital Skills For AfricaMay, 2020- Nov, 2024
Experience
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Câm
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Nigeria
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Dairy Product Manufacturing
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1 - 100 Employee
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Senior Operations Supervisor
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Nov 2021 - Present
1. Enlightenment of local Pastoralists in rural areas to embrace dairy business as a sustainable business for financial growth.2. community Engagement and humanitarian services3. Training and conducting recruitment for our department
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Junior Field Supervisor
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Aug 2021 - Oct 2021
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The Boys' Brigade
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Training Specialist
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Jul 2011 - Present
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Nigeria Red Cross FCT Branch
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Abuja, Federal Capital Territory, Nigeria
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Volunteer
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Nov 2018 - Dec 2021
support support
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Dee Jay Catering Services
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Abuja, Nigeria
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Operations Assistant
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Jan 2015 - Jul 2021
1. Managed team of 10 employees, overseeing hiring, training, and professional growth of employees. 2. Created plans and communicated deadlines to ensure projects were completed on time. 3. Worked with local suppliers to understand needs and provide excellent service. 4. Identified issues, analysed information and provided solutions to problems. 5. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. 1. Managed team of 10 employees, overseeing hiring, training, and professional growth of employees. 2. Created plans and communicated deadlines to ensure projects were completed on time. 3. Worked with local suppliers to understand needs and provide excellent service. 4. Identified issues, analysed information and provided solutions to problems. 5. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
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Julia-Gee Cornerstone Schools, Enugu East
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Enugu East, Enugu, Nigeria
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Nysc Liaison Officer
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Jan 2020 - Nov 2020
1. Collaborated with school management to achieve punctuality to class amongst Youth Corp members. 2. Adhered to social distancing protocols and wore a mask or face shield. 3. Performed duties in accordance with applicable standards, policies, and regulatory guidelines to create a good learning environment for students. 1. Collaborated with school management to achieve punctuality to class amongst Youth Corp members. 2. Adhered to social distancing protocols and wore a mask or face shield. 3. Performed duties in accordance with applicable standards, policies, and regulatory guidelines to create a good learning environment for students.
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Benue State University
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Nigeria
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Higher Education
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1 - 100 Employee
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Graduatile Assistantship
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Oct 2019 - Aug 2020
1. Organized my professor's office. 2. Set and mark Assessments 3. Assist in marking of script, recording scores and preparing results 4. Organize Tutorials for students 1. Organized my professor's office. 2. Set and mark Assessments 3. Assist in marking of script, recording scores and preparing results 4. Organize Tutorials for students
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Nigeria Air Force
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Abuja, Federal Capital Territory, Nigeria
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Music Assistant
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Dec 2012 - Jan 2018
1. Assisted with music planning and coordination to improve efficiency. 2. Organized travel list and supervised the journey to ensure effective safety measures are observed. 3. Continually sought methods for improving daily performance, communications with clients and recordkeeping for increased efficiency. 4. Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service. 1. Assisted with music planning and coordination to improve efficiency. 2. Organized travel list and supervised the journey to ensure effective safety measures are observed. 3. Continually sought methods for improving daily performance, communications with clients and recordkeeping for increased efficiency. 4. Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
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Education
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Unlock Impact
Certificate, Organizational Leadership -
Athena Global Education
Diploma, Logistics, Materials, and Supply Chain Management -
Chartered Institute of Human Resources Management
Post Graduate Diploma, Human Resources Management/Personnel Administration, General -
Benue State University
Bachelor of philosophy, Ethics