Experience

Kenbright

• Kenya
• Financial Services
• 1 - 100 Employee

• Digital Marketing Executive

  • Aug 2023 - Present



Corporate Insurance Company

• Kenya

• IT Support Specialist

  • Feb 2022 - Aug 2023

  • Provision of user support with reduced TAT. • Analyzing user support statistics/data and recommending appropriate measures. • Email Configurations and training • Assist in Supporting the existing company ERP, Work flow, EDMS VOIP and training of new users while improving existing systems. • Security aspect monitoring Installing through antivirus software roll out and maintenance • Responsible for diagnosing & resolving hardware, software & end user’s problems in all our offices and agencies. • Assist in the rollout of software updates and patches. • Liaising with service providers to resolve printing, internet, email and hardware issues • Implementing users' files backup and restoration procedure. • Maintaining computer hardware and software programs inventory. • Network troubleshooting and support LAN, WAN support. • Troubleshoot system and network problems, diagnosing and solving hardware or software faults. • Deploying new hardware, evaluating new software & security and maintain Quarterly machines maintenance. Show less



Hult Prize Foundation

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Deputy Campus Director

  • Oct 2020 - Mar 2022

  Responsible for organizing a local Hult Prize competition at The East African University. Monitoring and managing the steering committee alongside all operations towards achieving the two season's objectives. Responsible for organizing a local Hult Prize competition at The East African University. Monitoring and managing the steering committee alongside all operations towards achieving the two season's objectives.