Experience

Jinny Software (An Enghouse Networks Company)

• Ireland
• Telecommunications
• 1 - 100 Employee

• Support and Operations Engineer

  • May 2016 - Present

  A- Jinny Communication Networks Maintaining, operating and troubleshooting Jinny’s Network Elements/Services such as WAP GW, MMSC, SMSC, RTCG, OMC that are installed at customers’ sites (mobile operators) Specialized hands on experience with various network protocols such as DIAMETER, SCP , SMPP, MMSE, TCP, IP, UDP, HTTP, RTCP, SNMP and SMTP Worked with development team and Q&A departments to improve, lunch and test fixes, patches, configurations, features Handle tickets and escalation B- Unix / Linux Environment Bash Programming (Unix Shell) Configuring and maintaining Operating Systems (Sun OS, Linux) with its relevant applications such as Service and System Audit, Apache Web Server (HTTP), HeartBeat, DRBD, MySQL, SMPP/TCP Troubleshooting third party application issues and adjusting their configuration to improve performance Monitoring Replication/Synchronization operations under Active/Active and Active/Stdby load balancing cluster mode scenarios Show less



Virtual Bridge Contracting LTD

• Saudi Arabia

• Site Engineer

  • Sep 2015 - Mar 2016

  Supervision of a reliable installation of CCTV Cameras (IP or analog HD), Electronic Article surveillance (RF, EM & AM antennas), People Counting System (Thermal IP Masters & Nodes), Access control (Indoor/Outdoor Sirens & motion detectors) and Fire Alarm. Organizing and checking site reports, designs and drawings. Provide assistance to customers for installed system either by over-the-phone troubleshooting or by emergency site visits. Cooperating with the operation manager in order to develop total solutions for customers. Develop quotations for new projects. Show less



PTC Services SARL

• Telecommunications Survey Engineer

  • Sep 2013 - Aug 2014

  Follow up team members on sites and coordinate with the operator Carrying out network site surveys (2G, 3G & 4G-LTE), check Huawei and Ericsson equipment’s installed either inside the shelter room or outdoors and prepare site drawings accordingly Adjusting Antenna’s mounting method on site if necessary, maintaining Remote Radio Unit (RRUW/RRUS) installation, monitoring microwave link communications between two sites Report site problems to Alfa Network Operation Center Submitting consistency reports and delivering complete site inspection reports. Network data for 960 Alfa sites are analyzed and corrected Show less