Experience

SMA Technologies

• United States
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • Mar 2022 - Present

• Solutions Consultant

  • May 2018 - Mar 2022



Member One Federal Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• IT Manager

  • May 2011 - May 2018

  Served as IS Expert for the Credit Union. Initiated research and recommended actions required to be proactive in assessing business needs for all areas of the credit union. Proactively worked with all designated personnel to insure that systems and telecommunications services and meeting/exceeding expectations. Ensured that data processing applications are being utilized to the fullest capability to provide statistical data, tracking information, and reports that provide information required to support business decisions. Implemented and maintained measures that provide the highest level of security for all technology and telecommunication systems required to be in compliance with all regulatory agencies and credit union policies and procedures. Monitored the development of all new technology/telecommunication system projects, including cost effective proposals, schedules and timely implementation.