Experience

Chance to Shine
• United Kingdom
• Spectator Sports
• 1 - 100 Employee
• Major Gift Manager

  • Jun 2018 - Present

The Nature Conservancy
• United States
• Non-profit Organizations
• 700 & Above Employee
• Fundraising Manager

  • Jan 2017 - May 2017


Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• National Face to Face Manager

  • Feb 2016 - Jun 2016

  Responsible for the development of strategies and implementation for ongoing expansion and performance of the in house face to face fundraising programme. To drive the profitable generation of income through the development of engaging and inspiring fundraising with the Thai public. Responsibilities • Forecast performance on a quarterly, annual and 3 year basis for planning purposes • Budget Management in excess of £1.0m • Impact on income and reputation at corporate level • Establish, develop, and deliver strategies on annual plan cycle • Design and deliver high quality training and compliance both to the Oxfam brand and values and fundraising guidelines • Leadership, motivation and line management of In house street fundraising team • Influence and negotiate with a wide range of internal and external stakeholders on a regular basis • Provide Specific technical/professional knowledge • Exceptional project management skills • Design and deliver the in-house recruiting and training of Fundraisers and Team Leaders • Provide leadership and effective management of performance, ensuring both financial and non-financial targets are routinely met • Regularly monitor and report on KPI’s, working with regions to improve performance where necessary Show less



International Women's Development Agency

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Major Gifts and Corporate Partnerships Manager

  • Feb 2014 - Jun 2014

  Short term contract helping define this new position by implementing a donor solicitation plan, creating a clear budget strategy based on the existing donor pool into value/lifetime bands, along with a prospecting/ lapsed/reactivation donor journey plan. I also supported the Appeals Manager and Database Administrator during this time. Achievements: • Created a strong case of support (untied ask) and suite of sales tools using thematic gender areas of our work to build a strong case of support (semi-tied ask) • Implemented budget planning tools based on supporter information to leverage existing, new and prospective partnership opportunities • Developed and implemented IWDA’s first donor solicitation/stewardship plan based on data analytics for current and prospective Major Donors, Bequestors, Trusts and Foundations, and Corporate Partners • Lead the first highly successful Major Donor event evening collaborating with International program staff • Developed partnership/funding proposals and reports establishing work planning cycles • Responsible for income and expenditure budget preparation and monitoring • Successfully supported the Fundraising team, establishing 121’s, work plans and documents for meetings • Successfully delivered the FY target in just six months Show less



Oxfam Australia

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Major Gifts Manager

  • Nov 2012 - Nov 2013

  Responsible for providing leadership to a newly merged team, implementing strategic direction for a remote team of seven fundraising professionals across Oxfam Australia’s domestic offices to raise $4.7M per annum from Key Supporters (individuals who donate over $10k), Corporate Partners and Trusts & Foundations.Achievements• Successfully managed the transition of two teams merging following an internal restructure• Established ways of working and KPIs across a remotely based team of seven • Created a strong Oxfam case of support (untied ask) and suite of sales tools using thematic areas of our work to build a strong case of support (semi-tied ask)• Led a diverse team to achieve individual targets • Implemented budget planning tools and strategies for each team member to be inclusive and responsible of the overall Major Gift income budget Show less

• Direct Fundraising Manager

  • Apr 2010 - Nov 2012

  Responsible for the development and implementation of direct fundraising strategies to grow and enhance the agency’s regular giving program. This position required exceptional stakeholder management (both internal and external) with a particular emphasis on donor acquisition, welcome and retention programs.Achievements • Created and designed innovative face to face fundraising materials which were acclaimed by Oxfam International and used as a case example by an external face to face supplier at a fundraising forum• Led the strategy and development to invest in rolling telemarketing campaigns which has seen our average gift across our database increase from $32 to $36 in the past 3 years bringing in an additional $90k per month, $1million per annum • Negotiated and project managed contracts for the start up operation with a new face to face company who are the only supplier in the country/world to have developed the Waysact software for iPad sign-ups. Designed and implemented a welcome and retention strategy at point of acquisition; SMS welcome, email and welcome call using latest technology• Implemented a new direct sales initiative with external providers which included a pilot two-stage acquisition/SMS emergency conversion call• Developed the most successful in house face to face proposal that was emotive, compelling and easily communicated using a SWOT analysis• Seconded to the Major Gift team for the last 3 months of the Financial Year Show less

• Direct Fundraising Coordinator

  • Sep 2008 - Apr 2010

  Supported the development, monitoring and evaluation of our face to face program, driving donor acquisition and increasing income.Achievements • Contracted by Oxfam New Zealand to assist with their pilot face to face program, to provide strategic advice on supplier’s tendering, screening, selection, training, systems, processes and procedures as well as delivering the initial training sessions on their behalf• Achieved positive income impact through improved retention equating to a $884K uplift (FY08-09) year on year• Applauded by suppliers for the design and delivery of training sessions to approximately sixty fundraisers representing Oxfam across Australia • Identified database process improvements which resulted in an overhaul in database systems to increase retention and improved reporting back to external suppliers• Managed three face to face suppliers and ensured over sixty fundraisers had effective tools and training to represent Oxfam. Clear and open communication with suppliers made for positive client/supplier relationships Show less

• Sales & Marketing Executive

  • Jun 2007 - Aug 2008


DialogueDirect

• United States
• Fundraising
• 1 - 100 Employee

• Face to Face Recruitment Coordintor

  • Mar 2006 - Apr 2007

  Responsibilities and achievements• Group face to face interviewing days presenting to large groups; one to one interviews, team building indicators• Telephone interviews• Recruitment Campaigns and Promotional activity• Recruitment administration• Updated the interviewing format in Australia to improve quality and suitability

• Logistics Campaign Coordinator

  • Sep 2005 - Mar 2006

  To secure fundraising sites in an competitive market for face to face fundraising to achieve the best possible locations for each Charity Partner across the UKResponsibilities and achievements:• Site access visibility and monitoring • Designed weekly rosters and secured site authority for up to twenty fundraising teams• Designed fundraising materials • Accommodation booking for ‘roaming’ teams• Inter-agency liaison with Councils, PFRA and other fundraising agencies Show less

• Face to Face Fundraiser, and Team Leader

  • Aug 2002 - Mar 2005

  Due to the success as a fundraiser I was promoted to be a team leader and then chosen out of twenty-six teams to field test Ireland as a possible new venture. This was successful and resulted in Ireland opening its first office where I worked autonomously on new charitable contracts. Responsibilities and achievements • Weekly KPI’s of 100 newly acquired donors • Inspired training sessions including key fundraising techniques such body language, tone, and close • Recruitment • Daily administration • Used as an example of success to all teams nationally Show less