Gabrielle Romero
Lead Flight Attendant GIV-SP at Pacific Coast Jet- Claim this Profile
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Bio
Experience
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Pacific Coast Jet
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United States
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Airlines and Aviation
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1 - 100 Employee
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Lead Flight Attendant GIV-SP
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May 2022 - Present
Oversee In-Flight Service Excellence: Leading in delivering unparalleled in-flight service to VIP clients. Manage and mentor contract flight attendants ensuring exceptional service quality and adherence to safety protocols. -Passenger-Centric Service Delivery: Orchestrate personalized and refined in-flight experiences for high-profile passengers. Anticipate and exceed passenger needs, cultivating a reputation for providing exceptional service tailored to individual preferences. -Culinary Expertise and Coordination: Source, prepare and design/execute gourmet dining experiences at 45,000 feet. Ensure flawless execution of menus, presentation, and beverage service to elevate the in-flight experience. -Aircraft Presentation and Safety Compliance: Ensure the immaculate presentation of the aircraft interior for every flight. Oversee cabin cleanliness, organization, and the arrangement of luxurious amenities. Verify compliance with aviation safety regulations and equipment readiness. -Emergency Preparedness and Leadership: Demonstrate and prepare leadership for onboard incidents, maintaining composure and guiding passengers to safety. -Passenger Relationship Management: Cultivate strong rapport with passengers through professional and discreet interactions. Address inquiries, special requests, and concerns, consistently delivering a heightened level of comfort and satisfaction. -Interdepartmental Collaboration: Work closely with flight crew, ground operations, and catering teams to ensure seamless coordination of all aspects of the flight. Effectively communicate passenger preferences and relevant information to pilots. -Resource Management: Manage onboard supplies, inventory, and amenities to ensure a luxurious travel environment. Streamline processes to optimize resource utilization and improve operational efficiency. Show less
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Culbertson and Gray Group, Inc - Brokered by eXp Realty of California
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United States
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Real Estate
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1 - 100 Employee
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Real Estate Agent
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Jan 2022 - Present
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Various Companies
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United States
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700 & Above Employee
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Contract Flight Attendant
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Aug 2021 - Present
-Conduct thorough pre-flight and post-flight cleaning of aircraft interiors, ensuring a pristine and welcoming environment for passengers. -Organize and arrange cabin amenities, ensuring they are properly stocked and presented aesthetically. - Collaborate with PIC and SIC to ensure aircraft is in pristine shape. -Design and execute bespoke dining experiences, catering to unique dietary preferences and ensuring impeccable presentation of meals and beverages. -Anticipate and fulfill passenger needs, establishing a reputation for attentive and personalized service, resulting in repeat business and positive client feedback. -Successfully navigate diverse aircraft layouts and client preferences, showcasing adaptability and quick problem-solving skills in varying work environments. Show less
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Education
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San Jose State University
Bachelor’s Degree, Dance -
Granite Bay High School