Experience

Creative Edge Parties NYC Miami Palm Beach

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Senior Operations Manager

  • Mar 2021 - Present

  Manages shipping timelines and logistics for each event to ensure that client expectations are met. Oversee all Front of House Operations. Including production, execution and design for luxury events. Implement innovative processes to enhance overall event operations. Oversee warehouse team packing out of all events, ensure all operational supplies are sent to events and returned back. Budget management, review weekly P & L. Manages shipping timelines and logistics for each event to ensure that client expectations are met. Oversee all Front of House Operations. Including production, execution and design for luxury events. Implement innovative processes to enhance overall event operations. Oversee warehouse team packing out of all events, ensure all operational supplies are sent to events and returned back. Budget management, review weekly P & L.



Sugar Beach Events of Hawaii

• United States
• 1 - 100 Employee

• General Manager

  • Jan 2018 - Jan 2022

  ▪ Directed event operations including leadership of sales, kitchen, and service teams, quality assurance, client satisfaction, budgeting, bookkeeping, cashflow management, payroll, and insurance compliance. ▪ Coordinated offsite weddings and events with teams of up to 20 employees. ▪ Advanced organizational goals by maintaining liquor license requirements, managing correspondence, implementing food cost software, and responding to custom requests for price quotes. ▪ Partnered with… Show more ▪ Directed event operations including leadership of sales, kitchen, and service teams, quality assurance, client satisfaction, budgeting, bookkeeping, cashflow management, payroll, and insurance compliance. ▪ Coordinated offsite weddings and events with teams of up to 20 employees. ▪ Advanced organizational goals by maintaining liquor license requirements, managing correspondence, implementing food cost software, and responding to custom requests for price quotes. ▪ Partnered with cross-functional team members to prioritize activities and avoid scheduling conflicts. ▪ Conducted hiring management activities such as development of job descriptions, job posting, prescreening, interviewing, selection, preparing offers, onboarding, and design and delivery of new hire training. ▪ Built and leveraged client relationships building a sales and referral pipeline achieving $2M+ in sales. Show less ▪ Directed event operations including leadership of sales, kitchen, and service teams, quality assurance, client satisfaction, budgeting, bookkeeping, cashflow management, payroll, and insurance compliance. ▪ Coordinated offsite weddings and events with teams of up to 20 employees. ▪ Advanced organizational goals by maintaining liquor license requirements, managing correspondence, implementing food cost software, and responding to custom requests for price quotes. ▪ Partnered with… Show more ▪ Directed event operations including leadership of sales, kitchen, and service teams, quality assurance, client satisfaction, budgeting, bookkeeping, cashflow management, payroll, and insurance compliance. ▪ Coordinated offsite weddings and events with teams of up to 20 employees. ▪ Advanced organizational goals by maintaining liquor license requirements, managing correspondence, implementing food cost software, and responding to custom requests for price quotes. ▪ Partnered with cross-functional team members to prioritize activities and avoid scheduling conflicts. ▪ Conducted hiring management activities such as development of job descriptions, job posting, prescreening, interviewing, selection, preparing offers, onboarding, and design and delivery of new hire training. ▪ Built and leveraged client relationships building a sales and referral pipeline achieving $2M+ in sales. Show less



Fairmont Kea Lani Maui

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • Sep 2016 - Jan 2018

  ▪ Delivered personalized service to guests by anticipating needs, assessing preferences, and enthusiastically making recommendations achieving a high-level of client satisfaction. ▪ Collaborated with cross-functional team members to solve complex problems and exceed client and company expectations. ▪ Mentored junior team members with skill building and on-the-job training. ▪ Delivered personalized service to guests by anticipating needs, assessing preferences, and enthusiastically making recommendations achieving a high-level of client satisfaction. ▪ Collaborated with cross-functional team members to solve complex problems and exceed client and company expectations. ▪ Mentored junior team members with skill building and on-the-job training.



Vows

• Maui County, Hawaii, United States

• Production Coordinator

  • Sep 2016 - Jan 2018

  ▪ Demonstrated meticulous attention during assistance of ceremony and reception setup, loading, tear-down, inventory of décor items, timeline management, problem solving, and responding to client inquiries. ▪ Liaised with venue managers and vendors to ensure streamlined operations. ▪ Demonstrated meticulous attention during assistance of ceremony and reception setup, loading, tear-down, inventory of décor items, timeline management, problem solving, and responding to client inquiries. ▪ Liaised with venue managers and vendors to ensure streamlined operations.



Hawaii Life

• United States
• Real Estate
• 200 - 300 Employee

• Executive Assistant

  • Jan 2016 - Jan 2017

  ▪ Executed executive-level assistance for multiple real estate agents throughout Hawaiian Islands including listing properties on Salesforce and partnering with broker in charge. ▪ Oversaw email accounts for agents to access and meet escrow deadlines. ▪ Executed executive-level assistance for multiple real estate agents throughout Hawaiian Islands including listing properties on Salesforce and partnering with broker in charge. ▪ Oversaw email accounts for agents to access and meet escrow deadlines.



Zocdoc

• United States
• Internet Publishing
• 700 & Above Employee

• Sales Associate

  • Jul 2014 - Jul 2015



New Mexico State University

• Higher Education
• 700 & Above Employee

• Student at New Mexico State University

  • Aug 2010 - May 2014