Experience

Haven Homes, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Oct 2016 - Present

  Management of 268 Single family homes • Leasing • Rent collections, Payment Arrangements, Monitor and collect on Delinquencies • Lease renewals • Creating and monitor of work order life • Serving of legal notification / Correspondence with legal • Customer Service calls and emails • Overseeing HOA / Municipalities information • Invoice processing • Management of inventory homes • Work orders • Vendor Management (Service and Renovations) • Scopes / QC / COD’s • Daily reports • Unit renovation management (as needed) Show less



Lakeshore Recycling Systems

• United States
• 1 - 100 Employee

• Customer Service Supervisor

  • Apr 2014 - Oct 2016

  • Inbound/Outbound Calls • Account Analysis / Account Updates • Management of 10 Reps / Payroll processing • Escalated Accounts, Calls and resolution • Review all entries for Accuracy / Monitor all CSR call logs and data entry • Monitor and log driver site issues • Run Multiple Daily and Weekly Reports • Sales of Commercial/ Residential trash, recycling and roll of containers • Ensure accuracy of all compliance documents • Create Training Materials / Training for all new CSR’s Show less



Bath Fitter

• Canada
• Retail
• 700 & Above Employee

• Administrative Coordinator

  • Oct 2013 - Feb 2014

  • Administration / Clerical Duties • Payroll Processing • Scheduling • Data Entry / Payment processing /Account Creation • Collections • Management of 9 individuals in varies roles (Installers, Plumbers and Sales Consultants) • Apply for permits / Set up rough inspections with varies Villages • Inbound / Outbound calls • Accounting / Finance / Invoicing • Account Reconciling (200,000.00 in two month period) • Administration / Clerical Duties • Payroll Processing • Scheduling • Data Entry / Payment processing /Account Creation • Collections • Management of 9 individuals in varies roles (Installers, Plumbers and Sales Consultants) • Apply for permits / Set up rough inspections with varies Villages • Inbound / Outbound calls • Accounting / Finance / Invoicing • Account Reconciling (200,000.00 in two month period)



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Retention Specialist

  • Sep 2011 - Dec 2012

  • Inbound/Outbound calls • Customer Service • Account Analysis / Billing Specialist / Collections • Data Entry / Order Processing / Scheduling • Retain customers and revenue for the company • Inbound/Outbound calls • Customer Service • Account Analysis / Billing Specialist / Collections • Data Entry / Order Processing / Scheduling • Retain customers and revenue for the company