Experience

Ministry for Ethnic Communities

• New Zealand
• Government Administration
• 1 - 100 Employee

• • Jul 2022 - Present

  This role leads the implementation and continual improvement of the Ethnic Communities Graduate Programme across the public sector, for the Ministry for Ethnic Communities. This Programme places talented graduates into the Public Service for an 18-month period, with the aim of breaking down barriers that exist for people from ethnic communities to enter and progress within the Public Service and improving diversity and inclusion in the sector. In this role I provide pastoral care to the graduate cohort, manage relationships with host agencies and support development and training for participants. I'm responsible for recruitment activities and resource development for the programme. Show less

• • May 2022 - Jul 2022

  I led a team to deliver key services, programmes and funding to ethnic communities. Our programmes and services include the:- Nominations Service,- Ethnic Communities Development Fund & Ethnic Communities Digital Inclusion Fund- Ethnic Communities Graduate Programme- Multilingual Information Network

• • Dec 2021 - Jul 2022

  As a Senior Services Advisor I provided leadership for the Ministry’s service lines with a focus on effective delivery, relationship management and providing high-quality advice.

• • Mar 2021 - Dec 2021

  Planning, Systems and Services team. See Senior Advisor Business Operations and Support (DIA).



New Zealand Parliament

• New Zealand
• Legislative Offices
• 500 - 600 Employee

• Acting Private Secretary (Admin)

  • Jul 2021 - Aug 2021

  Private Secretary (Admin) to the Minister for Diversity, Inclusion and Ethnic Communities in the 53rd Parliament. This was a seconded role in the Office of Hon Priyanca Radhakrishnan who is also the Minister for the Community & Voluntary Sector and Youth, and Associate Minister of Social Development & Employment. Private Secretary (Admin) to the Minister for Diversity, Inclusion and Ethnic Communities in the 53rd Parliament. This was a seconded role in the Office of Hon Priyanca Radhakrishnan who is also the Minister for the Community & Voluntary Sector and Youth, and Associate Minister of Social Development & Employment.



Department of Internal Affairs (NZ)

• New Zealand
• Government Relations Services
• 700 & Above Employee

• • Jun 2020 - Mar 2021

  As a Senior Advisor Business Operations & Support I provided leadership for the Office of Ethnic Communities’ service lines. I also led work to ensure the Office met its reporting and accountability requirements and provided high quality advice and support to enable the effective and efficient running of the Office.

• • May 2019 - Jun 2020

  In the Uptake Manager role, I led a team of four to develop and implement plans and campaigns to drive the uptake of DIA’s life event and identity products and services through digital channels. I was also responsible for ensuring that product, service and channel design activity within the Service Delivery and Operations branch (SDO) supported a strategy of increased digital service delivery.

• • Mar 2018 - May 2019

  Uptake & Content Team, Customer Design and Uptake, Services and Access, Service Delivery and Operations

• • Jan 2017 - Mar 2018

  Business Support Team, Operations Performance and Support, Customer Services, Service Delivery & Operations

• • Apr 2014 - Jan 2017

  Capacity Planning & Capability Team, Customer Services Contact Centre, Service Delivery & Operations

• • Sep 2016 - Oct 2016

  Programme Development Advisor (Seconded), Office of Ethnic Communities - Language Line, Policy, Regulatory and Ethnic Affairs

• • Nov 2011 - Mar 2014

  Operations Support Team, Customer Services Contact Centre, Service Delivery & Operations

• • Jun 2011 - Nov 2011

  Personal Assistant to General Manager, Team Leader Finance Administration (Seconded), Customer Services, Services Delivery & Operations (formerly Identity Services)

• • Apr 2009 - Jun 2011

  Identity Services Customer Services Contact Centre, Service Delivery & Operations


Banks Group Ltd
• United Kingdom
• Insurance
• Sales Representative

  • Nov 2008 - Mar 2009

Department of the Prime Minister and Cabinet, New Zealand
• New Zealand
• Government Administration
• 100 - 200 Employee
• Government House NZ Steward/ Footman

  • Jan 2008 - Nov 2008

Horton Enterprises Ltd
• Business Supplies & Equipment
• Manager McCafe

  • 2007 - 2008
• Government House NZ Steward/ Footman

  • 2005 - 2006