Digital Marketing Assistant

• Jul 2022 - Present

English Language and Culture Assistant

• Sep 2019 - Present

- Awarded a postgraduate teaching fellowship by the Spanish government as part of their bilingual teaching initiative Instructed dynamic lessons to students aged 5-13 in a full English language immersion setting - Provided hands-on tutoring to prepare 126 students for the Cambridge PET & KET exams used to gauge their English comprehension resulting in a passing rate of 96% - Innovated a cutting edge e-learning curriculum and helped train colleagues in digital literacy to ensure an uninterrupted academic term during the 2020 COVID-19 crisis. Show less

Operations Assistant

• May 2022 - Nov 2022

Content Manager

• Mar 2021 - Jun 2022

- Monitor posts, comments, messages, and social media analytics to help increase engagement on company social media platforms - Support branding activities by enhancing social media pages and developing social media calendars, strategy, and brand campaigns - Monitor posts, comments, messages, and social media analytics to help increase engagement on company social media platforms - Support branding activities by enhancing social media pages and developing social media calendars, strategy, and brand campaigns

Media and Communication Intern

• Feb 2021 - May 2021

- Created, posted, and managed content across all brand social media platforms including: Facebook, Instagram, Tik Tok, and the company blog resulting in an increase in engagement by 20% across 3 platforms - Supported branding activities of the organization by enhancing media pages and developing social media calendars, strategy, and brand campaigns through research and content creation - Managed influencer campaigns with major programs such as HerCampus trendsetters - Created, posted, and managed content across all brand social media platforms including: Facebook, Instagram, Tik Tok, and the company blog resulting in an increase in engagement by 20% across 3 platforms - Supported branding activities of the organization by enhancing media pages and developing social media calendars, strategy, and brand campaigns through research and content creation - Managed influencer campaigns with major programs such as HerCampus trendsetters

Social Media Intern

• Aug 2019 - Oct 2019

- Supported rebranding activities of the organization by enhancing media pages and developing social media calendars - Developed social media presence to increase followers across multiple platforms - Supported rebranding activities of the organization by enhancing media pages and developing social media calendars - Developed social media presence to increase followers across multiple platforms

Human Resources Intern

• Jun 2019 - Sep 2019

Ticket Office Specialist

• Sep 2017 - May 2019

- Provided excellent customer service practices in a fast-paced work environment - Demonstrated appropriate cash handling procedures for 20-30 transactions per shift - Completed and file appropriate shift reports, including end of day reports on all transactions

Ambassador for the College of Liberal Arts and Human Sciences

• Mar 2017 - May 2019

- Recruited hundreds of prospective and admitted students through open house events, phone calls, postcards, emails, and in-person meetings- Advised under-represented prospective and admitted students on college life- Represented the college at alumni and donor events

Data Collection Assistant at the Center for Survey research

• Oct 2016 - Sep 2017

- Collected data through telephone interviews, web questionnaires, and mail surveys for 5 research projects

Study Abroad Student

• May 2017 - Jun 2017

- Participated in a 6-week intensive immersion program studying the Spanish language, art, history, and culture of Madrid, Spain and other provinces - Instructed by local college/university professors - Completed guided tours and excursions to study famous artifacts and landmarks - Documented experience in a series of journals and reflective essays

PR Consultant

• Aug 2018 - Dec 2018

- Completed research, planned, implemented, and evaluated an online campaign for a private 501 (c) (3) non-profit organization - Executed applied research, developed strategic plans, managed messages and budgets, produced marketing materials and evaluated results - Researched and analyzed social media data to develop actionable insights - Worked with a team of 5 to create an active community on social media platforms such as Facebook, Twitter, and Instagram to engage the campus and the New River Valley community Show less

President

• May 2017 - May 2018

- Oversaw the function and operation of the second largest student programming board on campus - Maintained finances including Student Budget Board responsibilities while managing a $140,000 budget - Served as liaison for Virginia Tech administration and the Black Organizations Council - Supervised collaborative efforts of five executive board members with other student organizations, vendors, and guest performers

Director of Live Entertainment

• May 2016 - May 2017

- Planned the annual comedy show, Homecoming, and Spring concerts as well as other on-campus events by booking venues, securing sponsorships, and effectively marketing to students and the general public - Managed a concert budget of over $125,000 by overseeing production services, hospitality and technical riders, and artist contracts (contracts include: Nick Cannon and the cast of Wild N Out, Big Sean, Gucci Mane, Travis Porter, and Young M.A.) - Hands on experience in marketing, event planning, promotions, social media, and communication - Coordinated day of show efforts with venue staff and security, managed press, and supervised artist's sets and transitions to ensure timeliness Show less

Presidential Innovation Scholar

• Jan 2017 - Aug 2017

- Selected as 1 of 75 students for a 9-month professional development program for high achieving diverse talent - Completed business case studies to practice quantitative, qualitative, analytical, and communication skills - Provided interdisciplinary team work development by working with a team of 4-5 peers - Practiced business professionalism and adapted to new ideas and situations as they arose and solved challenges collectively - Selected as 1 of 75 students for a 9-month professional development program for high achieving diverse talent - Completed business case studies to practice quantitative, qualitative, analytical, and communication skills - Provided interdisciplinary team work development by working with a team of 4-5 peers - Practiced business professionalism and adapted to new ideas and situations as they arose and solved challenges collectively

Sales and Support Generalist

• Nov 2014 - Aug 2017

- Drove store sales and growth by personally selling to customers through proactive engagement, reading cues, and responding effectively - Converted returns, offers and other promotions into larger sales - Delivered a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale - Helped design and execute floor sets to meet store location needs - Understood and adhered to visual merchandising brand standards - Drove store sales and growth by personally selling to customers through proactive engagement, reading cues, and responding effectively - Converted returns, offers and other promotions into larger sales - Delivered a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale - Helped design and execute floor sets to meet store location needs - Understood and adhered to visual merchandising brand standards

Entertainment News Anchor

• Sep 2015 - Dec 2016

- Researched, produced, and reported on fashion, entertainment, and celebrity news for VTTV Channel 33 on the "Entertainment Tech" segment - Wrote 2 scripts weekly for production - Researched, produced, and reported on fashion, entertainment, and celebrity news for VTTV Channel 33 on the "Entertainment Tech" segment - Wrote 2 scripts weekly for production

Child Watch Attendant

• May 2015 - Aug 2015

- Provided a safe and fun environment for children aged 3 months to 4 years old - Planned and executed organized activities - Monitored children’s play activities to verify safety and wellness - Effectively communicated procedures, rules, and concerns to parent - Provided a safe and fun environment for children aged 3 months to 4 years old - Planned and executed organized activities - Monitored children’s play activities to verify safety and wellness - Effectively communicated procedures, rules, and concerns to parent

Cashier

• Jul 2013 - Nov 2014

- Maintained excellent customer service practices in a fast-paced work environment - Memorized product functions and locations throughout the store - Maintained excellent customer service practices in a fast-paced work environment - Memorized product functions and locations throughout the store