Program Assistant

• Sep 2022 - Present

Assistant Event Planner/ Recruiter

• Jan 2014 - Present

• Sourcing, qualifying, coaching and recruiting candidates for different positions within this company. • Utilizing different recruiting tools to source solid candidates. • Assist in training/on-boarding for any new candidates and/or current colleagues. • Coordinate and manage over 150 corporate, private and non-profit events from start to finish. Create teams of polished professionals for events ranging in size from 10 to 1,800 attendees. • Specialize in party planning, venue management, bar, catering and staffing solutions from planning stages to event completion. Serve as point of contact for all carefully selected vendors and managed client’s special requests. • Direct the operation and organization of each event detail - from kitchen and all food presentation - to servers, staffing, lighting and AV Technicians. Secure event permits when required. Maintain event calendar and manage invoicing and budgeting. Maintain excellent client communication resulting in repeat business and client loyalty. Ensure that all marketing and promotional initiatives are carried out on time and within budget. Increased company visibility and sales by contributing to companies’ web and social media initiatives. Show less

Client Support Analyst

• Dec 2018 - Present

• Ability to ask appropriate and relevant questions to identify customer needs. • Effectively educates and influences customers and prospective customers on the value and benefit that VSP offers through its products, services, and solutions. • Accurate completion of necessary documentation, letters, and forms processing. • Identify opportunities for improvement and make recommendation for solution. • Responsible for correcting problematic jobs that can’t be processed in the lab through multiple software systems. Show less

Customer Support Analyst

• Dec 2018 - Dec 2018

Identify customer trends and communicate to appropriate business partners, leaders and divisions. Ability to ask appropriate and relevant questions to identify customer needs Contingent on the VSP Global Line of Business (LOB), requires in-depth knowledge in the following areas: Prescriptions, Plans, Products, Services, and Procedures, Online purchasing & e-Commerce knowledge Accurate completion of necessary documentation, letters, and forms processing Identify opportunities for improvement and make recommendation for solution. Responsible for correcting problematic jobs that can’t be processed in the lab through DVI software. Show less

Estimating Coordinator

• May 2017 - Dec 2018

• Answer invites & set up a new estimate folder with proper documents and drawings and anything that may come in afterwards (Addendums, RFI’s, etc.) • Setup any new awarded jobs in system and project folders for project management department • Coordinate Lunch & Learns with vendors • Update and distribute job lists, project schedule, tax excel sheets, etc. • Obtain any documents for a project (CADS, insurance forms, tax forms, etc.) •Assist in processing new contracts in the office Show less

Assistant Event Planner

• May 2015 - Sep 2018

•Planned, coordinated and executed events – Oversaw the planning and execution of logistics and operations for private meetings, conferences, road/trade shows and special events. •Developed and maintained long lasting relationships with the customers, employees, guests and team organizers to ensure repeat business. •Handle catering inquiries and develop catering programs to suit individual needs and accommodate different size parties. •Planned, coordinated and executed events – Oversaw the planning and execution of logistics and operations for private meetings, conferences, road/trade shows and special events. •Developed and maintained long lasting relationships with the customers, employees, guests and team organizers to ensure repeat business. •Handle catering inquiries and develop catering programs to suit individual needs and accommodate different size parties.

Reservations Assistant

• Aug 2016 - Jul 2017

• Coordinate limousine service for over 50 events ranging in size from 10 to 75 attendees. Handle customer relations and sales with clients and present wedding limo package options to suit client’s needs. Act as a knowledgeable resource for wedding planners and explain ancillary wedding details to clients. Coordinate communication between limo drivers and wedding parties and assist clients with after reception pickups, honeymoon airport service and transportation for out of town guests. Show less

Marketing And Public Relations Intern

• Aug 2015 - Jan 2016

• Assisting with Digital Marketing and Physician Liaison team with various marketing and public relations projects, while also supporting with social media content and SEO content strategy implementation. Researched weekly trend reports to share with the Public Relations team to inform proactive pitch angles. • Assisting with Digital Marketing and Physician Liaison team with various marketing and public relations projects, while also supporting with social media content and SEO content strategy implementation. Researched weekly trend reports to share with the Public Relations team to inform proactive pitch angles.

Administrative Assistant Intern

• Sep 2014 - 2015

• Performed administrative tasks and duties for firm and events serving the food and events hospitality trade. •Duties include market & client research, light copywriting, reviewing releases, gathering press clippings, assembly of presentations. •Made out reach calls to potential clients, maintained client lists and handled any last minute project work. •Assisted the CEO on various personal engagements such as coordinating scheduling, expenses, and travel arrangements. Show less