Gabrielle Laws
Customer Service Representative at CARE | Charlotte Animal Referral & Emergency- Claim this Profile
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Bio
Experience
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CARE | Charlotte Animal Referral & Emergency
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United States
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Veterinary Services
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1 - 100 Employee
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Customer Service Representative
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Aug 2022 - Present
Greet clients and patients as they enter the hospital Answer multi-line telephone Check patients in as they arrive Notify technicians when patients have arrived Secure all documents prior to the arrival of patients for scheduled appointments Scan and save documents according to protocols Input patient and client information correctly into the electronic medical record Other duties as assigned. Greet clients and patients as they enter the hospital Answer multi-line telephone Check patients in as they arrive Notify technicians when patients have arrived Secure all documents prior to the arrival of patients for scheduled appointments Scan and save documents according to protocols Input patient and client information correctly into the electronic medical record Other duties as assigned.
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Atrium Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Safety Attendant
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Oct 2021 - Aug 2022
Maintain a safe environment and remain with the patient always to provide the appropriate level of observation to the patient as delegated by the Registered Nurse. Appropriately document information that is required during the patient observation experience. Perform handoff communication with the Registered Nurse regarding pertinent patient information. Assist nursing team in maintaining a ligature-resistant or ligature free environment as appropriate to the clinical setting. Notify and update the licensed nurse of immediate patient safety, patient care, and staff needs. Fosters positive and professional communication between patients and staff. Show less
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David's Bridal
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United States
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Retail
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700 & Above Employee
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Bridal Stylist
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Mar 2020 - Jan 2021
Greet customers with gentility and professionalism to create a positive environment during their visit as well as provide an efficient checkout experience. Assembled manager coverage reports, scheduled appointments, follow-up calls, managed shipments and notified customers when items have arrived at the store. Provide applicable information to customers and other employees to enhance the experience for the potential buyer. Managed cash transactions and restored inventory. Greet customers with gentility and professionalism to create a positive environment during their visit as well as provide an efficient checkout experience. Assembled manager coverage reports, scheduled appointments, follow-up calls, managed shipments and notified customers when items have arrived at the store. Provide applicable information to customers and other employees to enhance the experience for the potential buyer. Managed cash transactions and restored inventory.
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Education
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University of North Carolina at Charlotte
Bachelor's degree, Health Systems Management