Gabrielle Heard
Graduate Assistant at Mercer University- Claim this Profile
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Topline Score
Bio
Credentials
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Google Analytics for Beginners
GoogleMar, 2022- Oct, 2024 -
Undergraduate Responsible Conduct of Research
CITI ProgramDec, 2021- Oct, 2024 -
Undergraduate Social and Behavioral Education
CITI ProgramDec, 2021- Oct, 2024
Experience
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Mercer University
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant
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Aug 2022 - Present
Graduate Assistant for the University Center's student employees and supervisors (Bear Force workers and Bear Force Leaders). Assists in the interview and training process for new student employees. Creates work schedules for student employees at the Fitness Center, Main Desk, Equipment Checkout, and Box Office. Creates work schedules for football and basketball games. Creates graphics for University Center social media, University Center information slideshows, and University Center flyers. Manages email account and responds to emails from student employees and supervisors. Maintains a clean, positive environment in the University Center. Provides a main point of contact to student staff, student supervisors, and patrons for customer service-related issues for the University Center facility and university football and basketball games. Performs opening and closing duties such as ensuring all patrons had left the facility, securing external doors, etc. Show less
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Student Employee Supervisor (BearForce Leader)
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May 2021 - Jul 2022
Supervisor for the University Center's student employees (Bear Force workers). Ensured electronic payroll was correct every two weeks for each student employee. Assisted in the interview and training process for new student employees. Maintained a clean, positive environment in the University Center. Provided a main point of contact to student staff and patrons for customer service-related issues as a supervisor of the University Center facility and university football and basketball games. Performed opening and closing supervisor duties such as ensuring all patrons had left the facility, securing external doors, etc. Show less
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Event Team Student Supervisor
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Aug 2020 - May 2021
Event Staff Supervisor for Mercer University's football and basketball games. Served as main point of contact for customer service related issues during sporting events. Ensured student workers were adhering to proper customer service guidelines. Hired student workers for the Event Staff team.
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Student Employee (BearForce)
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Aug 2019 - May 2021
Greeted students and faculty entering the university and fitness center. Maintained a clean, positive environment at the front desk in the fitness center. Fielded questions and signed in guests at the university center’s main desk.
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Student Event Staff
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Aug 2019 - Aug 2020
Provided quality customer service to students and guests at Mercer University football and basketball games. Served as an usher in order for guests and season pass holders to find their event seats.
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Stratford Academy
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Macon, Georgia, United States
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Tutor
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Jan 2022 - Present
Provides one-on-one expertise in Chemistry and Algebra II for 10th grade high school students. Provides homework and test prep aid to improve students’ skills and their understanding of the subjects. Corresponds with parents and teachers monthly about student progress, struggles and successes. Provides one-on-one expertise in Chemistry and Algebra II for 10th grade high school students. Provides homework and test prep aid to improve students’ skills and their understanding of the subjects. Corresponds with parents and teachers monthly about student progress, struggles and successes.
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Pelican's Snoballs: Kennesaw
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Kennesaw, Georgia
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Restaurant Team Member
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May 2019 - Jul 2021
Prepared workstation during opening hours and sanitized equipment and surfaces during closing. Maintained a clean and organized workstation throughout the workday. Greeted customers and handled card and cash transactions at the register. Operated machinery to shave ice and pour flavors for snow cones. Created an inventory system for the local franchise in order to keep a full stock of supplies such as flavors, cups, bags, etc. Prepared workstation during opening hours and sanitized equipment and surfaces during closing. Maintained a clean and organized workstation throughout the workday. Greeted customers and handled card and cash transactions at the register. Operated machinery to shave ice and pour flavors for snow cones. Created an inventory system for the local franchise in order to keep a full stock of supplies such as flavors, cups, bags, etc.
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Mercer University
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Macon, Georgia Area
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Student Employee (Recreational Sports and Wellness)
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Mar 2019 - Apr 2019
Served as field umpire for Mercer University men’s, women’s, and co-ed intramural softball. Instructed teams on official rules before every game and fielded questions. Called outs at first and second base, kept strike count, and determined if teams were complying with official rules. Served as field umpire for Mercer University men’s, women’s, and co-ed intramural softball. Instructed teams on official rules before every game and fielded questions. Called outs at first and second base, kept strike count, and determined if teams were complying with official rules.
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The Anxiety & Stress Management Institute
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Marietta, Georgia
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Student Intern
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Jan 2018 - Apr 2018
Maintained therapy rooms and restocked bathrooms in order to ensure a clean, organized environment. Deactivated and organized client charts that were no longer in use. Completed credit card transactions for therapists wanting to sign up for certification workshops. Performed various tasks such as setting up sound equipment and assisting check-ins for certification workshops held at the Hilton Garden Inn. Maintained therapy rooms and restocked bathrooms in order to ensure a clean, organized environment. Deactivated and organized client charts that were no longer in use. Completed credit card transactions for therapists wanting to sign up for certification workshops. Performed various tasks such as setting up sound equipment and assisting check-ins for certification workshops held at the Hilton Garden Inn.
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Education
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2022 - 2024
Mercer University
Master of Science in Engineering - MSE, Biomedical/Medical Engineering -
2018 - 2022
Mercer University
Bachelor of Science in Engineering - BSE, Biomedical/Medical Engineering
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