Experience

Brightpurpose

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Analyst

  • Apr 2023 - Present



NHS Lothian

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Education Coordinator

  • Nov 2022 - Apr 2023

• Administrative Assistant

  • Oct 2022 - Nov 2022

• Contact Tracer

  • Jul 2021 - Oct 2022

  I am responsible for managing my own case load and calling people who have tested positive for COVID-19. I build rapport with people over the phone, gain details of their movements and any close contacts, and help people understand the isolation guidance. I also deal with cases within inpatients, which often leads to difficult conversations with them or their families. This role requires excellent communication skills, both verbal and written, and I have to quickly adapt to situations or changes in the service. Show less



City Restaurant

• Poland
• Restaurants
• 1 - 100 Employee

• Barista

  • Aug 2018 - Jul 2021