Gabriella Morales
Client Services Coordinator at Sunday Friends Foundation- Claim this Profile
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Experience
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Sunday Friends Foundation
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United States
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Individual and Family Services
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1 - 100 Employee
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Client Services Coordinator
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May 2021 - Present
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Founder
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Nov 2019 - Present
Selling handmade goods and running all aspects of a small business. Selling handmade goods and running all aspects of a small business.
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Social Media and Marketing Manager
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Sep 2020 - May 2021
Aiding the implementation of the company’s new marketing plan to include Google Ads campaigns and an efficient lead capturing system; achieving a 57% reduction in the cost per lead as a result.Orchestrating a re-branding strategy for the company’s social media.Designing promotional marketing to increase client acquisition. Aiding the implementation of the company’s new marketing plan to include Google Ads campaigns and an efficient lead capturing system; achieving a 57% reduction in the cost per lead as a result.Orchestrating a re-branding strategy for the company’s social media.Designing promotional marketing to increase client acquisition.
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My Overalls
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United Kingdom
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Retail
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Co-Founder
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Feb 2019 - Feb 2020
Founded e-commerce site selling overalls of a variety of materials.Grew Instagram engagement from 0 to 2000 followers by designing weekly posts to attract new customers.Interacted with customers on social media by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective communication skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction. Founded e-commerce site selling overalls of a variety of materials.Grew Instagram engagement from 0 to 2000 followers by designing weekly posts to attract new customers.Interacted with customers on social media by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective communication skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction.
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Casa Scalabrini 634 | Programma ASCS
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Italy
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Civic and Social Organizations
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1 - 100 Employee
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Teaching Assistant
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Sep 2018 - Dec 2018
Taught English to refugees and members of the Rome community.Led intermediate conversational English classes and co-created weekly curriculum.Assisted grammar classes by translating for select students and supporting in-class work.Problem-solved for students with language inconsistencies by finding targeted resources for basic sentence structure in Arabic and Spanish. Taught English to refugees and members of the Rome community.Led intermediate conversational English classes and co-created weekly curriculum.Assisted grammar classes by translating for select students and supporting in-class work.Problem-solved for students with language inconsistencies by finding targeted resources for basic sentence structure in Arabic and Spanish.
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Peer Mentor
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Sep 2017 - Jun 2018
Led daily peer mentoring group meetings and facilitated bonding activities during LEAD Week.Maintaining mentor relationships with first-generation college students throughout the school year.Met with each mentee individually and facilitated one group event per quarter. Led daily peer mentoring group meetings and facilitated bonding activities during LEAD Week.Maintaining mentor relationships with first-generation college students throughout the school year.Met with each mentee individually and facilitated one group event per quarter.
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Santa Clara Community Action Program
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United States
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Non-profit Organizations
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1 - 100 Employee
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Program Coordinator
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Sep 2017 - Jun 2018
Planned weekly meetings to promote activism on campus and address issues often ignored on campus.Empowered the student body through quarterly activism projects.Ran activist organization, held four office hours a week, and attended Santa Clara Community Action Program events.Organized the annual Slut Walk at Santa Clara University to protest rape culture and sexual assault on college campuses.Created content and managed the Instagram account of the activist organization.Managed all marketing needs for Feminist for Justice's events and meetings.
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Hermanas Unidas, Inc.
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Non-profit Organizations
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Community Service Chair, Hermanas Unidas de SCU
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Sep 2017 - Jun 2018
Planned one community service event per quarter and informed members of upcoming service opportunities. Planned one community service event per quarter and informed members of upcoming service opportunities.
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Social Media Contributor
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Sep 2016 - Sep 2017
Designed and scheduled social media posts to grow engagement for the Her Campus SCU website. Designed and scheduled social media posts to grow engagement for the Her Campus SCU website.
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Justice
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Sales Associate
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Apr 2016 - Aug 2016
Maintained and organized store displays to promote new products and enhance product visibility.Interacted with customers by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective listening skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction.Multi-tasked between assignments in various departments and met sales quotas for promoted products such as selling at least ten credit cards per month.
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Temecula Valley High School
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United States
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1 - 100 Employee
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Ambassador of AVID
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2015 - 2016
Represented all college-bound AVID students for the Ambassador program at Temecula Valley High School and spoke for the program at various middle schools Represented all college-bound AVID students for the Ambassador program at Temecula Valley High School and spoke for the program at various middle schools
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Youth Advisory Council
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Government Administration
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President
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2015 - 2016
Headed a council of teenagers that together planned community service events for the City of Temecula and its special needs community, Member 2012-2016 Headed a council of teenagers that together planned community service events for the City of Temecula and its special needs community, Member 2012-2016
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Bear Hugs
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United Kingdom
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Individual and Family Services
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1 - 100 Employee
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President
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2014 - 2016
Club at Temecula Valley High School where typical students interact with students with special needs in an inclusive environment, Member 2012-2016 Club at Temecula Valley High School where typical students interact with students with special needs in an inclusive environment, Member 2012-2016
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National Honor Society
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Entertainment Providers
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1 - 100 Employee
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President
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2014 - 2016
Organized social events for the National Honor Society chapter at Temecula Valley High School and participated in semiannual community service events Organized social events for the National Honor Society chapter at Temecula Valley High School and participated in semiannual community service events
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Tutor
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2014 - 2015
• Assessed student capabilities and assisted with multisubject school work• Explained complex concepts using age appropriate vocabulary to challenge and meet the child’s needs• Worked effectively with students aged nine to twelve with diverse learning needs and cultural backgrounds • Assessed student capabilities and assisted with multisubject school work• Explained complex concepts using age appropriate vocabulary to challenge and meet the child’s needs• Worked effectively with students aged nine to twelve with diverse learning needs and cultural backgrounds
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Education
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Santa Clara University
Bachelor of Arts, Philosophy and Women's and Gender Studies -
Temecula Valley High School
Diploma