Gabriella Morales

Client Services Coordinator at Sunday Friends Foundation
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Location
Los Angeles Metropolitan Area, US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Client Services Coordinator
      • May 2021 - Present

    • Founder
      • Nov 2019 - Present

      Selling handmade goods and running all aspects of a small business. Selling handmade goods and running all aspects of a small business.

    • Social Media and Marketing Manager
      • Sep 2020 - May 2021

      Aiding the implementation of the company’s new marketing plan to include Google Ads campaigns and an efficient lead capturing system; achieving a 57% reduction in the cost per lead as a result.Orchestrating a re-branding strategy for the company’s social media.Designing promotional marketing to increase client acquisition. Aiding the implementation of the company’s new marketing plan to include Google Ads campaigns and an efficient lead capturing system; achieving a 57% reduction in the cost per lead as a result.Orchestrating a re-branding strategy for the company’s social media.Designing promotional marketing to increase client acquisition.

    • United Kingdom
    • Retail
    • Co-Founder
      • Feb 2019 - Feb 2020

      Founded e-commerce site selling overalls of a variety of materials.Grew Instagram engagement from 0 to 2000 followers by designing weekly posts to attract new customers.Interacted with customers on social media by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective communication skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction. Founded e-commerce site selling overalls of a variety of materials.Grew Instagram engagement from 0 to 2000 followers by designing weekly posts to attract new customers.Interacted with customers on social media by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective communication skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction.

    • Italy
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Teaching Assistant
      • Sep 2018 - Dec 2018

      Taught English to refugees and members of the Rome community.Led intermediate conversational English classes and co-created weekly curriculum.Assisted grammar classes by translating for select students and supporting in-class work.Problem-solved for students with language inconsistencies by finding targeted resources for basic sentence structure in Arabic and Spanish. Taught English to refugees and members of the Rome community.Led intermediate conversational English classes and co-created weekly curriculum.Assisted grammar classes by translating for select students and supporting in-class work.Problem-solved for students with language inconsistencies by finding targeted resources for basic sentence structure in Arabic and Spanish.

    • Peer Mentor
      • Sep 2017 - Jun 2018

      Led daily peer mentoring group meetings and facilitated bonding activities during LEAD Week.Maintaining mentor relationships with first-generation college students throughout the school year.Met with each mentee individually and facilitated one group event per quarter. Led daily peer mentoring group meetings and facilitated bonding activities during LEAD Week.Maintaining mentor relationships with first-generation college students throughout the school year.Met with each mentee individually and facilitated one group event per quarter.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Coordinator
      • Sep 2017 - Jun 2018

      Planned weekly meetings to promote activism on campus and address issues often ignored on campus.Empowered the student body through quarterly activism projects.Ran activist organization, held four office hours a week, and attended Santa Clara Community Action Program events.Organized the annual Slut Walk at Santa Clara University to protest rape culture and sexual assault on college campuses.Created content and managed the Instagram account of the activist organization.Managed all marketing needs for Feminist for Justice's events and meetings.

    • Non-profit Organizations
    • Community Service Chair, Hermanas Unidas de SCU
      • Sep 2017 - Jun 2018

      Planned one community service event per quarter and informed members of upcoming service opportunities. Planned one community service event per quarter and informed members of upcoming service opportunities.

    • Social Media Contributor
      • Sep 2016 - Sep 2017

      Designed and scheduled social media posts to grow engagement for the Her Campus SCU website. Designed and scheduled social media posts to grow engagement for the Her Campus SCU website.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Sales Associate
      • Apr 2016 - Aug 2016

      Maintained and organized store displays to promote new products and enhance product visibility.Interacted with customers by providing high-quality customer service to meet purchasing needs and enhance satisfaction by utilizing effective listening skills.Successfully problem solved by finding quick resolutions to increase sales revenue and customer satisfaction.Multi-tasked between assignments in various departments and met sales quotas for promoted products such as selling at least ten credit cards per month.

    • United States
    • 1 - 100 Employee
    • Ambassador of AVID
      • 2015 - 2016

      Represented all college-bound AVID students for the Ambassador program at Temecula Valley High School and spoke for the program at various middle schools Represented all college-bound AVID students for the Ambassador program at Temecula Valley High School and spoke for the program at various middle schools

    • Government Administration
    • President
      • 2015 - 2016

      Headed a council of teenagers that together planned community service events for the City of Temecula and its special needs community, Member 2012-2016 Headed a council of teenagers that together planned community service events for the City of Temecula and its special needs community, Member 2012-2016

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • President
      • 2014 - 2016

      Club at Temecula Valley High School where typical students interact with students with special needs in an inclusive environment, Member 2012-2016 Club at Temecula Valley High School where typical students interact with students with special needs in an inclusive environment, Member 2012-2016

    • Entertainment Providers
    • 1 - 100 Employee
    • President
      • 2014 - 2016

      Organized social events for the National Honor Society chapter at Temecula Valley High School and participated in semiannual community service events Organized social events for the National Honor Society chapter at Temecula Valley High School and participated in semiannual community service events

    • Tutor
      • 2014 - 2015

      • Assessed student capabilities and assisted with multisubject school work• Explained complex concepts using age appropriate vocabulary to challenge and meet the child’s needs• Worked effectively with students aged nine to twelve with diverse learning needs and cultural backgrounds • Assessed student capabilities and assisted with multisubject school work• Explained complex concepts using age appropriate vocabulary to challenge and meet the child’s needs• Worked effectively with students aged nine to twelve with diverse learning needs and cultural backgrounds

Education

  • Santa Clara University
    Bachelor of Arts, Philosophy and Women's and Gender Studies
    2016 - 2020
  • Temecula Valley High School
    Diploma
    2012 - 2016

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