Gabriella Köhler

Technical Support Expert at Datto EMEA
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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Bio

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Experience

  • Datto EMEA
    • United Kingdom
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Technical Support Expert
      • Jan 2020 - Present

      Working as Level 1 support for the Datto RMM SaaS solution. Since it’s a web based app, aswell with a local agent, troubleshooting includes both in the web portal and locally on the device. All around troubleshooting in Windows, Mac and some Linux to check for environmental issues with SNMP, Patching etc. Communicating found bugs/product improvements to the development team.

    • Sales Development Representative
      • Apr 2019 - Jan 2020

      SDR In the Nordic team at Datto EMEA, Partner acquisition.

  • DreamHack
    • Sweden
    • Entertainment
    • 1 - 100 Employee
    • Esport admin
      • Nov 2017 - Dec 2021

      Esport admin at Dreamhack events since 2017. Esport admin at Dreamhack events since 2017.

Education

  • Blekinge Institute of Technology
    Bachelor's degree, Media technology
    2014 - 2018
  • Dalarna University
    Japanese Studies
    2020 -
  • Intercultural Institute of Japan | インターカルト日本語学校
    Japanese Language and Literature
    2017 - 2017

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