Marketing Executive

• Aug 2020 - Present

Office Administrator

• Jan 2020 - Jul 2020

• First line of contact to clients, conducted myself in a professional and friendly manner. • Contributed to external and internal communications and responded to client queries in a timely and clear format. • Organized advisors’ diaries and booked in appointments with new or existing clients. • Carried out a wide variety of clerical tasks, including handling sensitive and confidential documentation in line with GDPR regulations. • Received vital training on fraud and anti-money laundering to verify authenticity of documentation• Processed funding applications for clients, requiring great attention to detail and adept technological skills to submit accurate and trustworthy information on the client’s behalf. • Responsibility to trained up new a new start

Receptionist

• Jul 2019 - Jan 2020

• Primary duties included operating the phone, booking guests into the spa, checking them in on arrival and giving them a tour of the spa. • Obtained clear communication with guests and remained professional and efficient in a very high-pressured and fast-paced environment. • Responsibility of looking after the guests and providing a high quality of customer service. • Required continued productivity and effective time-management to ensure that all bookings ran smoothly. • Corresponded with other sectors of the hotel to guarantee that the guests experience remained seamless; teamwork was essential.

Administrative Assistant/ PA

• Jun 2019 - Jan 2020

• Supported in administration work by completing sales orders, invoicing, sending out samples to clients and more. • Answered the telephones and acted as the company’s receptionist while still being tasked with other important work; including updating and rebranding their website. • Recording of Managing Director’s expenses and the handling of all customer complaints- required generating reports and creating spreadsheets.

Swim Coach

• Nov 2018 - Jul 2019

• Required UKCC Level 1 Coaching Swimming qualification which included an intensive week of written and practical work and exams totalling 40 hours. • Coaching and being responsible for between ten and twenty adolescent swimmers. • Maintained good leadership skills, time management, and the ability to control situations and have strong communications skills.• Included preparation for each session which required an ability to balance my work and academic responsibilities.

Receptionist

• Jun 2014 - Aug 2015

• Tasked with manning the reception of the whole business incubator; involved receiving anddirecting both calls and mail for all businesses in the office complex, as well as writing and draftingemails and letters to local council employees who sub-contracted work within the hub. • Variety of administrative based tasks such as basic SAGE payroll, digital and paper filing and updating and managing excel spreadsheets. • Aided by Open University course in accountancy which I did during my final year of high school.