Planning Coordinator

• Aug 2022 - Present

As Planning Coordinator I assist the NOMOBO production teams in all aspects of production and broadcast from the CA NOMOBO USA location while delivering a high level of quality and service. I support day-to-day functioning through general office support, financial management, project, logistical and administrative support. Maintaining a positive working environment through the organization and support of team members. Primary duties include providing administrative support to the NOMOBO production and planning teams. Functioning as a team player who seek ways to enhance NOMOBO through supporting team members and the overall functioning of the USA Production facilities. Show less

Property Manager

• Nov 2019 - Aug 2022

Managed product inventory to reduce number of days-vacant through use of lease expiration logs and other tracking tools. Accurately track and forecast recurring capital expenses. Minimized risk and liability by implementing and monitoring appropriate risk management strategies. Worked with prospective and current residents to resolve concerns and ensure customer satisfaction. Achieved occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents. Built and maintained business relationships with ownership, while providing accurate and timely information/updates on the property successes and areas of improvement. Addressed resident complaints, concerns, and requests in a timely manner, ensuring customer satisfaction. Maintained 95% or higher in all customer based review platforms managed by property; Google, Trust You, Booking.com, etc. Planned yearly budget, coded and paid invoices, completed monthly reports and executive summaries for Asset Management. Experienced in managing a team and successfully meeting individual and team goals. Show less

Assistant Property Manager

• Nov 2018 - Nov 2019

Provided and maintained: vendor approvals, maintenance requests, renewal and lease information. Documented telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management. Performed rent collections, late notices, posting rents, serving 3 Day Pay or Quits and serving eviction notices. Complied with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members. Conducted move-in and move-out inspections of apartments to determine applicable charges for damages. Followed up on maintenance requests and made sure that all residents are notified if there must be a delay, streamlined communication and follow up standards. Show less

Executive Assistant

• Aug 2016 - Oct 2018

Provided administrative support to Executives as needed, provided general office support with a variety of clerical activities and related tasks. Ordered office supplies and food for Executive and office meetings, as well as training events. Consistently showed the ability to work independently, exercise judgment, and maintain confidentiality. Covered telephones and took accurate written messages and notes. Provided back-up support for other administrative assistants. Created and maintained lists files and databases to enhance efficiency and productivity. Remained a highly resourceful team-player, with the ability to also be extremely effective working independently. Excellent typing and data entry skills. Completed a broad variety of administrative tasks including: managing an extremely active calendar of appointments; composing and preparing correspondence, and reviewing expense reporting and reconciliation. Show less

Event Manager

• Jun 2017 - Jun 2018

Maintained a proven track record of identifying, analyzing and implementing solutions from routine to moderate-complex operational and management problems in the areas of Special Events. Provided strong leadership, analytical, project management, organizational, corporate communications, and executive decision-making skills. Worked effectively in a team environment, customer focused, action oriented with tact and diplomacy and maintains composure in high stress environments. Extreme attention to detail, time management skills, and the ability to prioritize a large volume of tasks. Worked with vendors to order and receive supplies and services for food, beverages, linens, supplies, equipment, and other necessary items. Developed a working knowledge of the complex needs of a wide variety of events. Show less

Server

• Jan 2016 - Sep 2017

Event Assistant

• Jan 2017 - Aug 2017

Scheduled internal resources including but not limited to facility space adequate for event size, equipment, tables, chairs, podiums, decorations, vehicles, drivers, and Attendants. Arranged event logistics such as transportation, attendee communication, décor, entertainment, online registration, activities, venue contracting and more. Oversaw event collateral by inputting content into various files and proof reading. Administrative tasks; printing, collating, binding, inventory management, shipping and onsite supply distribution. Contacted and scheduled vendors, communicated expectations, budget, and timeline. Communicates instructions to support staff for set-up, work assignments during events, and clean-up. Developed and maintained Event Playbook including event plans, KPIs, and lessons learned. Documented areas for improvement and reviewed with manager to implement enhancements for future events. Handled all issues and troubleshoot any problems during planning and on event day. Show less

Manager

• Apr 2014 - Aug 2017

Ensured excellent hospitality and customer service. Performed P&L analysis; along with daily and monthly reporting. Coordinated morale and exceeded customer expectation with attention to detail, quickness, and accuracy. Responsible for recruiting, interviewing, training, motivation, evaluation and termination of team members. Tasked with the upkeep and attention to care of equipment and arrangements for repairs, contracts and other services. Responsible for all resolutions for customers and employees. Ability to work in a fast-paced environment and perform while distractions may occur. Show less