Experience

Pebble Beach Resorts

• United States
• Hospitality
• 500 - 600 Employee

• Server at Hay's Place

  • Nov 2021 - Present

  As a server at Hay's Place, I have learned to juggle many related tasks while providing a once-in-a-lifetime experience for each guest. By using anticipatory service, I am able to accommodate individual guest needs while also promoting the restaurant and unique dishes we have to offer. Being a part of the Hay's Place team has also taught me how to work efficiently with a team and how to use proper time management skills.

• Special Event Manager

  • Feb 2023 - Feb 2023

  Worked the duration of the AT&T ProAm tournament managing a private VIP hospitality. Managed up to 20 employees, worked collaboratively with different departments to ensure deliverables, executed projects in high stress environments, and followed timeline whilst keeping attention to detail.

• CSUMB Special Events Management Team Internship

  • Jun 2022 - Aug 2022

  Managed private VIP guest hospitality during Pebble Beach’s Concours d’ Elegance event. Tasks included managing multiple employees, ensuring guest satisfaction, collaborating with different departments, balancing multiple tasks and problem solving effectively and efficiently.

• Hostess at Hay's Place

  • Sep 2021 - Feb 2022

  As a host my job was to greet guests and take them to an appropriate table. I would also answer phone calls and assist guests with future reservations, current questions, and special requests. Also, I would take care of all to-go orders and assist servers and bussers when needed.

• Hostess at The Taproom

  • Oct 2019 - Sep 2021

  As a hostess at the Taproom, I oversee the greeting of guests and guiding them to their table, taking care of the reservations for lunch and dinner, managing the requests of each guest, executing to go orders, and helping other members of my team to the best of my ability.



Chick-fil-A Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Fast Food Team Member

  • Mar 2019 - Jan 2021

  As part of the opening team, I learned, and then worked, in a fast-paced environment where I executed exceptional customer service, managed a cash register and all the finances for it, all while making sure that each guest was greeted and taken care of to the best of my ability. After being crossed trained in both the kitchen and the dining room, I could follow proper food safety guidelines, complete orders quickly and efficiently, and adhere to proper cleaning techniques. As part of the opening team, I learned, and then worked, in a fast-paced environment where I executed exceptional customer service, managed a cash register and all the finances for it, all while making sure that each guest was greeted and taken care of to the best of my ability. After being crossed trained in both the kitchen and the dining room, I could follow proper food safety guidelines, complete orders quickly and efficiently, and adhere to proper cleaning techniques.



The Claddagh School of Irish Dance

• Simi Valley, California, United States

• Dance Instructor

  • Jan 2017 - Jun 2019

  After dancing at the studio for four years, I was brought onto the team as a beginner/ novice prizewinner teacher. Teaching students from age 4-12 as well as an adult class, I developed a curriculum for each class in order to prepare students for competitions, as well as assisting in setting up performances. After dancing at the studio for four years, I was brought onto the team as a beginner/ novice prizewinner teacher. Teaching students from age 4-12 as well as an adult class, I developed a curriculum for each class in order to prepare students for competitions, as well as assisting in setting up performances.



THE CHEESECAKE FACTORY-OSCAR AND EVELYN OVERTON CHARITABLE FOUNDATI

• United States
• Investment Management
• 1 - 100 Employee

• Junior Intern

  • Jul 2018 - Jul 2018

  During my time at the Cheesecake Factory, I helped them plan their annual charity golf tournament. My tasks included compiling a list of guests, making sure that all the silent and live auction gifts were properly tagged and displayed, created gift bags for guests, planned arrangements for any special guests, and led a small team of other interns. During my time at the Cheesecake Factory, I helped them plan their annual charity golf tournament. My tasks included compiling a list of guests, making sure that all the silent and live auction gifts were properly tagged and displayed, created gift bags for guests, planned arrangements for any special guests, and led a small team of other interns.