Gabriel Ghossain

Country Manager at EI-Technologies MENA
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • French Professional working proficiency

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Muntasir Abu Al Hasan

It was a pleasure of working with Gabriel for the past 2 years at Al Jazirah vehicles agencies (Ford Saudi). During this time, we worked together on multiple projects related to Salesforce project implementation. Gabriel is a person with a strong ownership and driving for results all the time. He sees and can address everything from the big picture to the details. Gabriel is creative, energetic, solutions oriented and highly motivated with great communication skills. He is an asset to any company that he’s with.

Sleiman KOZAIZAN

I am delighted to have this opportunity to recommend Gabriel. He takes the initiative to identify problems and devise solutions. His role requires strong communication skills and software knowledge, and he has shown that he not only has these skills, but he also has the ability to inspire respect and cooperation in team-mates. I have worked with Gabriel for 7 years and the thing that impresses me the most about him that he is always and constantly looking for new challenges, skill building and developing a resourceful network of colleagues that respect and admire him. That mix made him an exceptional Implementation Manager who builds great relations with the customer. I do recommend him for similar jobs.

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Credentials

  • Salesforce admistrator
    Salesforce

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Country Manager
      • Jan 2023 - Present

    • Regional Senior Manager
      • Jan 2018 - Present

      Delivery Manager responsible for:1. The end-to-end delivery of the projects in MENA region 2. Customer relationships and maintaining customer satisfaction3. Managing finances and budgets for the MENA region4. Determining ways to reduce costs without sacrificing customer satisfaction5. Optimizing sales offers6. Preparing proposals7. Engaged In the sales process from introduction calls to leading discovery meetings until pricing and preparing offers8. Helping in setting the business development strategy9. Plan and implement marketing strategies Show less

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager
      • May 2017 - Jan 2018

      Manager responsible for:1- Delivering Salesforce projects in the MENA region2- Driving consultancy missions for digital transformation3- Leading discovery calls and preparing proposals4- People manager

    • Consultant Sénior
      • Jul 2016 - May 2017

      Working CRM solutions based on Salesforces.Acting as technical leader and business leader in various salesforce projects in France and MENA

    • Indonesia
    • Design Services
    • Technical Unit Manager
      • Dec 2014 - Jul 2016

      .Working ECM and E-Government Services projects in KSA based on SharePoint 2013 ·Setting technical solutions for the projects·Writing technical documents (SADD, …)·Setting project plans and WBS

    • Technical Team Leader
      • Jul 2011 - Dec 2014

      In charge of ECM products development, the responsibilities include:•Producing product documentations including: Functional Specification Document, Development Specification document.•Producing product roadmap..•Dispatching and Assigning Tasks, Establishing Timelines and Priorities within the team.•Designing and implementing.•Implementing Standards, Monitoring Code Quality Control and Insuring Software Quality Assurance.•Providing Technical Assistance.Teaching C# in the Lebanese University for master degree. Show less

    • Application Architect
      • Jul 2009 - Jun 2011

      Working in the product team on the products development. Designing and implementing EverSuite Case Management product.. Setting extensible and reusable modules for different products . Setting solutions using object oriented programming and Design pattern. Setting coding standards and code review

    • Software Engineer
      • 2008 - 2009

      Working development tasks on eversuite products. Working development tasks on eversuite products.

Education

  • Lebanese University - Faculty of Sciences II
    Master's degree, Computer Software Engineering
    2004 - 2008

Community

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