Gabriel Ferreira Guimarães

Support Analyst at ez
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Contact Information
us****@****om
(386) 825-5501
Location
Uberlândia, Minas Gerais, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Certified in Cybersecurity (CC)
    (ISC)²
    Jul, 2023
    - Sep, 2024
  • Fundamentos AWS
    Escola da Nuvem
    Jun, 2023
    - Sep, 2024
  • CyberOps Associate
    Cisco Networking Academy
    Apr, 2023
    - Sep, 2024
  • Debug e Tratamento de Exceções em PHP
    DIO
    Mar, 2023
    - Sep, 2024
  • Introdução ao Git e ao GitHub
    DIO
    Mar, 2023
    - Sep, 2024
  • CCNA: Introduction to Networks
    Cisco
    Jan, 2023
    - Sep, 2024
  • Cybersecurity Essentials
    Cisco
    Oct, 2022
    - Sep, 2024
  • (ISC)² Candidate
    (ISC)²

Experience

  • ez
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Support Analyst
      • May 2023 - Present

      • Suporte para o usuário final nos sistemas EZ • Desenvolvimento de fluxos de chatbot • Suporte para o usuário final nos sistemas EZ • Desenvolvimento de fluxos de chatbot

  • DMAE
    • Brazil
    • Utilities
    • 400 - 500 Employee
    • IT Internship
      • Feb 2021 - Feb 2023

      - Software update - Backing up and formatting computers - Remote access - Installing Windows - Installing drivers - Printer configuration - Web Development - Issue reporting - Software update - Backing up and formatting computers - Remote access - Installing Windows - Installing drivers - Printer configuration - Web Development - Issue reporting

Education

  • Faculdade Pitagoras
    Bacharelado em Engenharia, Engenharia de Computação
    2019 - 2023

Community

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