Experience

LBS Security Services Ltd

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Office Administrator

  • Jun 2021 - Present



Rapport Guest Services

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Corporate Receptionist

  • Oct 2019 - Sep 2020

  Helping with general Reception duties such as greeting and welcoming guests. Dealing with meeting room bookings on behalf of 200+ companies in the building on Outlook. Doing weekly/monthly walkarounds to spot any issues and reporting them to the companies Helpdesk. Dealing with any client/visitor feedback. Preparing To Do List & Security Handover at the end of every shift. Performing regular checks of meeting rooms, ensuring correct layouts & sufficient stationary. Helping with general Reception duties such as greeting and welcoming guests. Dealing with meeting room bookings on behalf of 200+ companies in the building on Outlook. Doing weekly/monthly walkarounds to spot any issues and reporting them to the companies Helpdesk. Dealing with any client/visitor feedback. Preparing To Do List & Security Handover at the end of every shift. Performing regular checks of meeting rooms, ensuring correct layouts & sufficient stationary.



Hard Rock Hotel London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Sep 2018 - Oct 2019

  Exceeding guest expectations. Booking tour tickets and restaurants for guests. Arranging taxis. Hosting. Recommending food options from the menu. Dealing with any complaints/feedback a guest may have. As well as proceeding refunds for guests who may have experienced technical issues Exceeding guest expectations. Booking tour tickets and restaurants for guests. Arranging taxis. Hosting. Recommending food options from the menu. Dealing with any complaints/feedback a guest may have. As well as proceeding refunds for guests who may have experienced technical issues