Experience

Surge Transportation

• United States
• Truck Transportation
• 1 - 100 Employee

• Accounting Receivable

  • May 2022 - Present

  • Review of freight bills (invoices) and paperwork to be sent to customers. • Updating of fuel values according to customer agreements and daily prices. • Verification of loads ensuring that the information matches with internal and bank data (US Bank, E2 Blujay, Transplace). • Communicating with customers regarding additional requirements to finalize payments. • Final review of the values of the loads to be invoiced, validating that the information and documents are correct. • Confirmation of payments received for loads and registration in internal platforms.



FINO Company S.A.S.

• Colombia
• Insurance
• 1 - 100 Employee

• Dispatch Analyst

  • Apr 2021 - May 2022

  • Client portfolio management of North American Carriers of Flatbed, Dry Van, Reefer, Stepdeck, Straight Box and Power Only trucks. • Search and load booking through loadboards according to the working conditions of the customers. • Registration and updates of documents requested by brokers to confirm loads. • Accompaniment during the whole process of the load, from the pick-up site to the delivery site. • Management of additionalrequirements to the load, such as TONU, Layover, Detention, among others. • Update the system and brokers of the load status. • Management of commercial insurance policies fortrucks, as well as tax information, W-9 and SS4 forms. • Processing invoices and payments for carriers. • Compliance with indicators and metrics, as well as the commission’s goal of $2000 per month. • Achievement of the commission goal established since the 2nd month at work.



EMTELCO CX & BPO S.A.S.

• Asesor Comercial Tigo

  • Aug 2020 - Feb 2021

  • Customer orientation on the billing process. • Attention and entry of complaints and claims about billing and service. • Promotion, sales and customer loyalty through TIGO products. • Customer orientation on the billing process. • Attention and entry of complaints and claims about billing and service. • Promotion, sales and customer loyalty through TIGO products.