Experience

Bizly

• United States
• Software Development
• 1 - 100 Employee

• General Manager & Head of Operations

  • Jan 2022 - Present

  Cross-functional leader who manages strategic initiatives and partnerships, customer success and growth, marketing and revenue operations, and product strategy through execution. ● Expanded the company’s global reach and increased proprietary content by 3x by collaborating with the tech and product teams to build and execute a globalization, sustainability, and localization product strategy to expand reach in an agile management environment ● Built a high-performance enterprise and mid-market sales team of three professionals, resulting in nearly 100% revenue growth; manages the customer success team and five vendors



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Head of New Ventures and Innovation

  • Sep 2016 - Jan 2022

  Oversaw acquisitions, partnerships, and innovation strategy in the B2B travel and expense product and technology space. Built a high-performance, cross-functional team to manage strategic and operational workstreams.● Negotiated and executed partnership with early-stage travel technology startup to increase market share in the high growth small and medium-size business market● Exceeded client acquisition and transaction goals by 50%, collaborating with internal and external teams to define product and UX requirements and build go-to-market and operational strategies

• Senior Manager, Digital & E-commerce strategy

  • Jul 2015 - Sep 2016

  Owned and launched digital and e-commerce strategy across proprietary assets and third-party vendors. Built and fostered relationships across all levels of the organization to execute strategies. ● Sourced multiple e-commerce acquisition targets globally and performed initial due diligence for senior stakeholders ● Developed key investment hypothesis for acquisition of Paris-based e-commerce technology firm, including multi-year business planning, commercial and marketing strategy, and R&D investment plan



American Express

• United States
• Financial Services
• 700 & Above Employee

• Manager, Global Pricing Strategy

  • Jan 2013 - Jul 2015

  Served as subject matter expert who led shift to value-based and subscription pricing for products and services resulting in 15% increase in service fees for existing and new clients. ● Brought to market an inventive pricing strategy targeting low-performing clients, requiring cross-functional input from operations, compliance, legal, billing, and finance ● Presented to senior leadership on pricing strategies in support of product development, revenue increases, and core offerings to improve client experience and satisfaction by 10%



Carpedia International

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Senior Consultant

  • Mar 2009 - Jan 2013

  Delivered 300% cash returns to clients across electronic publishing, healthcare, hospitality, manufacturing, insurance, and distribution. Analyzed operations and profit drivers, developed changes with client teams, and implemented sustainable revenue improvements to operating businesses. Delivered 300% cash returns to clients across electronic publishing, healthcare, hospitality, manufacturing, insurance, and distribution. Analyzed operations and profit drivers, developed changes with client teams, and implemented sustainable revenue improvements to operating businesses.



iStar Financial

• United States
• Financial Services

• Analyst

  • Jul 2007 - Dec 2008

  Closed $390M in secured and unsecured real estate and corporate debt transactions. Prepared investment memoranda to present to investment committee and board of directors. Closed $390M in secured and unsecured real estate and corporate debt transactions. Prepared investment memoranda to present to investment committee and board of directors.



JPMorganChase

• United States
• Banking
• 1 - 100 Employee

• Small Business Revenue Analytics

  • 2006 - 2006

  Revenue analytics and report automation Revenue analytics and report automation