Gabriela Guanella

Operations and Customer Service Manager at Eugene
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Location
Australia, AU

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Credentials

  • Working with Children Check #
    State of Victoria
    Jul, 2019
    - Sep, 2024
  • Standard Mental Health First Aider
    Mental Health First Aid Australia
    Oct, 2020
    - Sep, 2024
  • Coaching in Action
    Axon
  • Crisis Management & Human Behaviour
    Carnival Corporation
  • Crowd Management Course
    Carnival Corporation
  • Supervision & Coaching for Middle Management
    Axon
  • Train the Trainer
    STAR Center Maritime Training

Experience

    • Australia
    • Biotechnology Research
    • 1 - 100 Employee
    • Operations and Customer Service Manager
      • Apr 2021 - Present

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Care Officer 2IC
      • Oct 2015 - Apr 2021

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Duty Manager
      • Apr 2014 - Dec 2015

    • Food & Beverage Administration Assistant
      • Jan 2015 - Jun 2015

    • France
    • Hospitality
    • 700 & Above Employee
    • Front Office and Fitness & Spa Manager
      • Jul 2009 - Jun 2010

    • Argentina
    • Hospitality
    • 100 - 200 Employee
    • Assistant Guest Services Manager / Duty Manager
      • Jan 2006 - Jul 2009

    • Guest Services Supervisor
      • May 2005 - Jan 2006

    • Front Desk Agent
      • May 2004 - Sep 2005

Education

  • Johnson & Wales University
    Bachelor's degree, Hospitality Management
    2001 - 2002
  • CENCAP International School of Hotel & Tourism Management
    Associate's degree, Hotel, Motel, and Restaurant Management
    1997 - 2000
  • English Language Centre, London (Distance education)
    Certificate, Teaching English as a Foreign / Second Language (TEFL/TESL)
    -

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