Gabriela Torres
Project Manager at Dayshape- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Professional working proficiency
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Italiano Professional working proficiency
Topline Score
Bio
Nicholas Bussey
I'm delighted to send a quick note to show my appreciation and recommendation for all the support Gabi has provided myself and our valued partners with over the last few years. Since Gabi joined the technical support covering my Key SaaS Accounts we managed to completely over hall the support & escalation process developing a consistent and robust service for our clients. Gabi helped our clients use their solutions each and every day, offering amazing workarounds and suggestions to cover the pain points – today I am delighted to state that we have a first class support process, awesome escalation internally to ELT and a great line into product owners. Gabi’s professionalism and knowledge of our business and our client's requirements, specifically for our ATS, has helped us to evolve the platform to be more user friendly which has helped the adoption of the system for our clients across the globe. It's been an honour to work with Gabi and I treasure my time as her colleague. Gabi will continue to be an asset whatever she does and wherever her career takes her. 1 in a million Super G!
Jamie Homen
Gabriela is truly one of a kind! I cannot say enough great things about her. I have had the pleasure of having Gabriela in my organization for the last few years, in two different roles. There is no doubt in my mind that our team was better because of her! Gabriela is the type of person that you love to be around because she is so positive and uplifting. She is always willing to take on a challenge, help out with something that might not even be in her job description, or take the extra time needed to fix a major problem. It's so cliché to say, but she seriously does it with a smile and her signature laugh. She is truly an uplifting personality within her team and has a positive attitude while dealing with any challenge. I can't wait to see what great things she does in her career because she is going to do big things!
Nicholas Bussey
I'm delighted to send a quick note to show my appreciation and recommendation for all the support Gabi has provided myself and our valued partners with over the last few years. Since Gabi joined the technical support covering my Key SaaS Accounts we managed to completely over hall the support & escalation process developing a consistent and robust service for our clients. Gabi helped our clients use their solutions each and every day, offering amazing workarounds and suggestions to cover the pain points – today I am delighted to state that we have a first class support process, awesome escalation internally to ELT and a great line into product owners. Gabi’s professionalism and knowledge of our business and our client's requirements, specifically for our ATS, has helped us to evolve the platform to be more user friendly which has helped the adoption of the system for our clients across the globe. It's been an honour to work with Gabi and I treasure my time as her colleague. Gabi will continue to be an asset whatever she does and wherever her career takes her. 1 in a million Super G!
Jamie Homen
Gabriela is truly one of a kind! I cannot say enough great things about her. I have had the pleasure of having Gabriela in my organization for the last few years, in two different roles. There is no doubt in my mind that our team was better because of her! Gabriela is the type of person that you love to be around because she is so positive and uplifting. She is always willing to take on a challenge, help out with something that might not even be in her job description, or take the extra time needed to fix a major problem. It's so cliché to say, but she seriously does it with a smile and her signature laugh. She is truly an uplifting personality within her team and has a positive attitude while dealing with any challenge. I can't wait to see what great things she does in her career because she is going to do big things!
Nicholas Bussey
I'm delighted to send a quick note to show my appreciation and recommendation for all the support Gabi has provided myself and our valued partners with over the last few years. Since Gabi joined the technical support covering my Key SaaS Accounts we managed to completely over hall the support & escalation process developing a consistent and robust service for our clients. Gabi helped our clients use their solutions each and every day, offering amazing workarounds and suggestions to cover the pain points – today I am delighted to state that we have a first class support process, awesome escalation internally to ELT and a great line into product owners. Gabi’s professionalism and knowledge of our business and our client's requirements, specifically for our ATS, has helped us to evolve the platform to be more user friendly which has helped the adoption of the system for our clients across the globe. It's been an honour to work with Gabi and I treasure my time as her colleague. Gabi will continue to be an asset whatever she does and wherever her career takes her. 1 in a million Super G!
Jamie Homen
Gabriela is truly one of a kind! I cannot say enough great things about her. I have had the pleasure of having Gabriela in my organization for the last few years, in two different roles. There is no doubt in my mind that our team was better because of her! Gabriela is the type of person that you love to be around because she is so positive and uplifting. She is always willing to take on a challenge, help out with something that might not even be in her job description, or take the extra time needed to fix a major problem. It's so cliché to say, but she seriously does it with a smile and her signature laugh. She is truly an uplifting personality within her team and has a positive attitude while dealing with any challenge. I can't wait to see what great things she does in her career because she is going to do big things!
Nicholas Bussey
I'm delighted to send a quick note to show my appreciation and recommendation for all the support Gabi has provided myself and our valued partners with over the last few years. Since Gabi joined the technical support covering my Key SaaS Accounts we managed to completely over hall the support & escalation process developing a consistent and robust service for our clients. Gabi helped our clients use their solutions each and every day, offering amazing workarounds and suggestions to cover the pain points – today I am delighted to state that we have a first class support process, awesome escalation internally to ELT and a great line into product owners. Gabi’s professionalism and knowledge of our business and our client's requirements, specifically for our ATS, has helped us to evolve the platform to be more user friendly which has helped the adoption of the system for our clients across the globe. It's been an honour to work with Gabi and I treasure my time as her colleague. Gabi will continue to be an asset whatever she does and wherever her career takes her. 1 in a million Super G!
Jamie Homen
Gabriela is truly one of a kind! I cannot say enough great things about her. I have had the pleasure of having Gabriela in my organization for the last few years, in two different roles. There is no doubt in my mind that our team was better because of her! Gabriela is the type of person that you love to be around because she is so positive and uplifting. She is always willing to take on a challenge, help out with something that might not even be in her job description, or take the extra time needed to fix a major problem. It's so cliché to say, but she seriously does it with a smile and her signature laugh. She is truly an uplifting personality within her team and has a positive attitude while dealing with any challenge. I can't wait to see what great things she does in her career because she is going to do big things!
Experience
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Dayshape
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United Kingdom
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Software Development
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1 - 100 Employee
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Project Manager
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Jun 2022 - Present
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CareerBuilder
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United States
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Technology, Information and Internet
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700 & Above Employee
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Implementation Project Manager
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Nov 2021 - May 2022
Driving a positive implementation experience in order to foster the relationship with clients to build a long-standing partnership. Working with multiple internal and client teams to provide dynamic customer solutions and implementation strategies. Independently managing multiple software implementation projects simultaneously. Facilitating implementation of custom software solutions by partnering with sales, clients, and development resources to ensure fulfillment of scope of work for all parties. Show less
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Technical Support Engineer
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Oct 2019 - Nov 2021
Supporting internal and external clients via CRM through phone and email communication. Responsible for troubleshooting software and integration issues as an individual and collaborating with various levels of Support and Development to provide quality, timely customer service and delivering satisfactory resolutions for all clients.
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Client Support Specialist
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Aug 2018 - Oct 2019
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Sentry Aerospares, an Acorn Growth Company
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United Kingdom
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Airlines and Aviation
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1 - 100 Employee
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Marketing Intern
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Jan 2018 - Apr 2018
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sef employed
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Netherlands
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Professional Training and Coaching
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500 - 600 Employee
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Relaciones públicas
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Nov 2011 - Jul 2012
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Santander
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Spain
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Banking
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700 & Above Employee
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salesperson
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Jun 2007 - Sep 2007
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Education
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2016 - 2017
Edinburgh Business School, Heriot-Watt University
Master of Science - MS, Marketing/Marketing Management, General -
The knowledge Academy
PRINCE2 Agile Fundation and Practitioner certifications -
Facultad ciencias economicas y empresariales cadiz
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Community
