Experience

HomeMax Bulgaria

• Retail
• 1 - 100 Employee

• Junior Category Manager Garden Tools

  • Sep 2018 - Present

• Assistant Category Manager

  • Feb 2015 - Sep 2018

  • active administrative and technical support to the product manager• preparing reports and analysis• market observation• contacts with vendors, other internal departments• follow stock inventory and orders• follow tasks and deadlines.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Deployment support executive

  • Feb 2014 - Feb 2015

  Responsibilities:Assist Marketing, Trade Marketing and Customer Development with the following:- artwork development for products- assist Trade Marketing and Customer Development with activation in the market (communication materials in local language in media)- keep updated Safety Documents in local language for HPC products- upon request provide Safety Documents for HPC products in local language - build biocidal products dossier and register biocidal products with Ministry of Health- collect information about competitor products in the country, upon request- keep up to date and collect information on new legal requirements of the country



Praktiker

• Germany
• Technology, Information and Internet
• 400 - 500 Employee

• Trainee in Purchasing Department

  • Apr 2013 - Jan 2014

  daily communication with suppliers- preparation of price comparisons- changing prices in the system, listing new items, change of status- preparing reports for inventory and sales- preparing items for web shop- adjustments brochure promotions- placing orders from all stores Praktiker in Bulgaria daily communication with suppliers- preparation of price comparisons- changing prices in the system, listing new items, change of status- preparing reports for inventory and sales- preparing items for web shop- adjustments brochure promotions- placing orders from all stores Praktiker in Bulgaria



Mobiltel

• Bulgaria
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Nov 2010 - Jun 2011

  - handles incoming/outgoing calls according to working standards and provides quality and flexible customer service- provides correct information to existing and potential customers regarding company products and services- checks and resolves customer’s problems in a prompt, accurate and flexible manner- performs operations for activation and cancellation of services- collects customers’ feedback regarding services - handles incoming/outgoing calls according to working standards and provides quality and flexible customer service- provides correct information to existing and potential customers regarding company products and services- checks and resolves customer’s problems in a prompt, accurate and flexible manner- performs operations for activation and cancellation of services- collects customers’ feedback regarding services