Gabriela Martínez

Manager Software Technical Support at KARE
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Inglés Full professional proficiency
  • Francés Professional working proficiency

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Bio

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Credentials

  • Oracle Certified Associate Java SE 6 Programmer
    Oracle

Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Manager Software Technical Support
      • Jun 2022 - Present

    • Mexico
    • Banking
    • 700 & Above Employee
    • Full-stack Developer
      • Mar 2020 - Apr 2022

      Roles: • Created web services end points to use with WCF, SOAP. • Helped to solve bugs for Release Support Teams. • Update, maintenance, and support of Shell client console with environment Linux. • Building, defining, scheduling, managing, and monitoring production workflows with Control M. • Designed and created the base code for an internal app using .NET C# for back-end web service, Angular for front-end. • Development and performance of Data Bases in Oracle 12. • Development, update, performance and maintenance of stored procedures, functions in MS SQL Server. • Completed maintenance on existing programs. • Created Wikis for troubleshooting, technical documentation, and console batches for repetitive dev tasks. • Attending Bimonthly PI Planning meetings, Demos, Grooming and Sprint Retrospectives. • Working under Agile methodology as member of a scrum team. Tools & Technologies: .NET, VS 2010-15-19, C#, Services WCF Soap, MS SQL 2008-2012, Oracle 12, DTSx, SSIS, IIS, GIT, Team Foundation Server, Tortoise, JavaScript, Angular 12, Bootstrap, Citrix VPN, Control M, Unix, Shell, Batch, CMD. Show less

    • Mexico
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Software Developer Banorte
      • Feb 2019 - Feb 2020

      Roles: • Prevention of money-laundering app maintenance and enhancements. • Created web services end points to use with WCF, SOAP. • Helped to solve bugs for Release Support Teams. • Building, defining, scheduling, managing, and monitoring production workflows with Control M. • Designed and created the base code for an internal app using .NET C# for back-end web service, JavaScript for front-end. • Development, update, performance and maintenance of stored procedures, functions in MS SQL Server. • Completed maintenance on existing programs. • Created Wikis for troubleshooting, technical documentation, and console batches for repetitive dev tasks. • Attending weekly Planning meetings, Demos, Grooming and Sprint Retrospectives. • Working under Agile methodology as member of a scrum team. • Ability to understand and communicate design issues to users and stakeholders. Tools & Technologies: .NET, VS 2010-15-19, C#, Services WCF Soap, MS SQL 2008-2012, DTSx, SSIS, IIS, GIT, Team Foundation Server, Tortoise, JavaScript, Bootstrap, Control M. Show less

    • Mexico
    • Financial Services
    • 700 & Above Employee
    • Software Development
      • Jul 2015 - Feb 2019

      Roles: • Currency Exchange app maintenance and enhancements. • Prevention of money-laundering app maintenance and enhancements. • Enhancements of existing legacy .NET MVC apps. • Created web services end points to use with WCF, SOAP. • Helped to solve bugs for Release Support Teams. • Designed and created the base code for an internal app using .NET C# for back-end web service, JavaScript for front-end. • Development, update, performance and maintenance of stored procedures, functions in MS SQL Server. • Monitoring SQL Server Interfaces and Jobs. • Completed maintenance on existing programs. • Created Wikis for troubleshooting, technical documentation, and console batches for repetitive dev tasks. • Ability to deal with clients and business partners to understand their needs and work accordingly. • Good knowledge of programming languages, system implementation, and software analysis. • Provided user manuals to clients to learn and operate the newly developed projects • Tested and verified expected end results of the project and ensured client satisfaction Tools & Technologies: .NET, VS 2010-15-19, C#, Services WCF Soap, MS SQL 2008-2012, DTSx, SSIS, IIS, GIT, Team Foundation Server, Tortoise, JavaScript, Bootstrap. Show less

    • Mexico
    • Food and Beverage Services
    • 700 & Above Employee
    • Software Development
      • Mar 2012 - Apr 2014

      Roles: • Good communication skills to interact with team members and support personnel • Develop new modules for the main portals of HR, Payroll, Systems SAV, • HR, Payroll, Systems SAV apps maintenance and enhancements • Good communication skills to interact with team members and support personnel • Interpersonal skills to interact with customers and team members • Strong personal computer and business solutions software skills • Experience with MVC and Entity maintenance framework. • Maintenance of SQL Server Database, (Tables, Indexes, Constraints, Store Procedures). Tools & Technologies: Visual Basic .Net, Asp.Net, C#, Visual Basic 6.0, DB SQL Server 2005-2008- 2012, Visual SourceSafe 2005, SAP. Show less

    • Mexico
    • Human Resources Services
    • 1 - 100 Employee
    • Associate Quality Assurance Engineer
      • May 2010 - Apr 2011

      - Verify the functionality of the developments. - White Box and Black box tests. - Documentation of the development process. - Sending approval to client for implementation. - Verify the functionality of the developments. - White Box and Black box tests. - Documentation of the development process. - Sending approval to client for implementation.

Education

  • UCNL
    Maestría, Maestría en Administración con Acentuación en Finanzas
    2017 - 2019
  • Universidad Autónoma de Nuevo León
    Licentiate degree, Information Technology
    2007 - 2011

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