Experience

VOX Travel

• Slovakia
• Events Services
• 1 - 100 Employee

• Project Coordinator

  • Mar 2018 - Present

  Coordinating the work of a team of guides working in Cracow for an international travel & event agency, event management, reporting to the central management team. Coordinating the work of a team of guides working in Cracow for an international travel & event agency, event management, reporting to the central management team.



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Credits and Collections Analyst

  • May 2016 - Mar 2017

  Responsible for managing the subscribtions database, solving customer payment and delivery issues, dealing with customer queries directly via phone and email, following customer care procedures accordingly with department and company policies. Assisting in training of junior staff and interns. working in an international team. Responsible for managing the subscribtions database, solving customer payment and delivery issues, dealing with customer queries directly via phone and email, following customer care procedures accordingly with department and company policies. Assisting in training of junior staff and interns. working in an international team.