Experience

Universal Translation Services

• United States
• Translation and Localization
• 1 - 100 Employee

• Customer Quality/Finance and Contract Manager

  • 2015 - Present



Nova Mind

• Timisoara

• Branch Manager

  • Aug 2014 - Aug 2015



Lions United

• Timisoara

• Key Account Manager

  • 2014 - 2015



Media Directories

• Timisoara

• Acc. Manager

  • 2013 - 2014



Citi

• United States
• Financial Services
• 700 & Above Employee

• Financial Analyst & Finance Sales Representative

  • 2013 - 2013



Romastru Trading SRL

• Romania
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• TSales& Key Account in Pharmaceutical industry for responsible supply chain management

  • 2010 - 2012



Bosch Service Solutions

• Germany
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Public Relations&Communication Assistant

  • 2009 - 2010

  For Orange Romania; corporate For Orange Romania; corporate



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Customer Care Assistant for Welcome Center TASC

  • 2007 - 2009

  - Registering and processing requests from clients via telephone and e-mail, contacting relevant technical staff, managing request tickets database. - Ensuring 24/7 on-duty activities for all level 1 issues (as well as insuring communication between clients and Field Support Technicians). - Contacting responsible on-duty technician, informing about ticket and establishing phone connection with the client as soon as possible following the receiving of client call. - Registering and processing requests from clients via telephone and e-mail, contacting relevant technical staff, managing request tickets database. - Ensuring 24/7 on-duty activities for all level 1 issues (as well as insuring communication between clients and Field Support Technicians). - Contacting responsible on-duty technician, informing about ticket and establishing phone connection with the client as soon as possible following the receiving of client call.