Project Coordinator

• Sep 2022 - Present

Management and control of works, projects, team and suppliers, project-compatible, development and monitoring of indicators and budget control. Focus on technological solutions, sustainable and that add value to the project, valuing quality, efficient and effective deliveries. Management and control of works, projects, team and suppliers, project-compatible, development and monitoring of indicators and budget control. Focus on technological solutions, sustainable and that add value to the project, valuing quality, efficient and effective deliveries.

Operations Manager

• May 2023 - Present

Corporate Operations

• Feb 2022 - Aug 2022

Management and monitoring of the company's budget, ensuring NOI. Responsible for the implementation and standardization of new processes, including innovation and sustainability to new businesses (ESG). Management of three-time companies and organic teams, control of key KPIs, dashboard development. Responsible for the implementation of NPS and CSAT with a focus on B2B and B2C clients. Management and monitoring of the company's budget, ensuring NOI. Responsible for the implementation and standardization of new processes, including innovation and sustainability to new businesses (ESG). Management of three-time companies and organic teams, control of key KPIs, dashboard development. Responsible for the implementation of NPS and CSAT with a focus on B2B and B2C clients.

Operations Analyst na Nomah by Loft

• Sep 2021 - Apr 2022

Management of three-time teams, implementation of new business esand enterprises, monitoring of kpis of quality and efficiency, monitoring of the customer journey, control of legal documentation and support for technology and innovation within the area. Management of three-time teams, implementation of new business esand enterprises, monitoring of kpis of quality and efficiency, monitoring of the customer journey, control of legal documentation and support for technology and innovation within the area.

Corporate Operations Analyst

• Nov 2020 - Sep 2021

Monitor the annual budget made ensuring the company's NOI Monitoring of expansions, allowances, retrofit, new stores and renovations in all projects Monitoring of technical indicators and KPIs, with strategic vision to mitigate risks and identify efficiency opportunities Consulting in project analysis in all disciplines Development and implementation of books for consultation and standardization of processes ESG Monitoring Quality management of enterprises and assets, implementing quality audits and monitoring excellence programs Development and implementation of Saphyr's Operations Platform, a system focused on management and monitoring of fully automated indicators and with APIs between systems for integration Development and implementation of dashboards Squads of social and environmental projects Management of the shopping malls team, responsible for the implementation and standardization of processes, alignment of demands and PDCA. Ensuring excellence of delivery at the tip and with our customers Implementation and management of NPS and CSAT (B2B and B2C), aiming at increasing our client's satisfaction with administrations and company Show less

Operations Analyst

• Jan 2020 - Nov 2020

Budget Management Monitoring of shop works and large works Monitoring of technical indicators Project analysis Maintenance and operation of all infrastructure of the enterprise Management of the quality of the enterprise, projects and works Participation in groups for implementation and improvements of procedures Apportionment of the insums of the common areas Monitoring the execution of events

Operations

• Jun 2018 - Jul 2019

Budget Management Material purchase control Monitoring of shop works and kiosks Monitoring of technical indicators Project analysis Maintenance and operation of all infrastructure of the enterprise Monitoring the execution of events Budget Management Material purchase control Monitoring of shop works and kiosks Monitoring of technical indicators Project analysis Maintenance and operation of all infrastructure of the enterprise Monitoring the execution of events

Civil Engineering

• Apr 2015 - Apr 2018

Management and monitoring of special and architectural works, with emphasis on metal structures and structural glass. Preparation of excel spreadsheets for management and schedule, mobilization and demobilization of construction sites, team recruitment and project compatibilization. Works Executed: Prisma de Vidro, Santos Dumont Airport - 2015 High-end building frames Heated pool with membrane and glass, Club Monte Lebanon - 2016 Glass façade, stainless steel for Cyrela, Riserva Golf - 2017/2018 Show less