Case Manager

• Sep 2023 - Present

Shift Supervisor

• Oct 2021 - Sep 2023

I supervise and evaluate baristas by clearly communicating everyone's job position and function, rotating baristas when necessary to strengthen floor performance, managing breaks, and updating incoming supervisors of current store operations to ensure a smooth transition.

Barista

• Dec 2019 - Oct 2021

Peer Counselor

• Aug 2022 - Jul 2023

Research Assistant

• Jan 2022 - May 2022

Peer Advisor

• Aug 2021 - May 2022

I assisted students in the Psychology Department for the 2021-2022 academic year with academic advising. I provided and connected them to the proper resources available on campus and helped students build a roadmap to ensure they meet all requirements in the Psychology major for graduation. I assisted students in the Psychology Department for the 2021-2022 academic year with academic advising. I provided and connected them to the proper resources available on campus and helped students build a roadmap to ensure they meet all requirements in the Psychology major for graduation.

Front Desk Receptionist

• Jul 2021 - Nov 2021

Greeted visitors, answered hundreds of phone calls and routed to appropriate extensions, took messages, and warm transferred customers. Entered and maintained current information on the Emergency Response System, observed resident condition changes, and reported changes to the Executive Director and other duties as assigned. Greeted visitors, answered hundreds of phone calls and routed to appropriate extensions, took messages, and warm transferred customers. Entered and maintained current information on the Emergency Response System, observed resident condition changes, and reported changes to the Executive Director and other duties as assigned.

Service Champion

• May 2019 - Aug 2019

Here I worked in a faced past environment, helping out mainly in the service area. I was responsible for responding to guests quickly and efficiently, ensuring customer orders were correct, and hassling out any issues that may have arisen. Here I worked in a faced past environment, helping out mainly in the service area. I was responsible for responding to guests quickly and efficiently, ensuring customer orders were correct, and hassling out any issues that may have arisen.

Project Connect Intern

• Jan 2019 - May 2019

I was a student helping students stay informed about SFSU's resources. Being a part of this program allowed me to advise my future students in Peer Advising about underused resources on campus. I was a student helping students stay informed about SFSU's resources. Being a part of this program allowed me to advise my future students in Peer Advising about underused resources on campus.

Ice Cream Server

• Jun 2017 - Aug 2018

Here I fulfilled all requirements to be an official Team Member. I fulfilled these requirements by taking a knowledge test on sale prices, customer products, and recipes, providing sufficient confidence to management that I could handle different scenarios independently. Here I fulfilled all requirements to be an official Team Member. I fulfilled these requirements by taking a knowledge test on sale prices, customer products, and recipes, providing sufficient confidence to management that I could handle different scenarios independently.