Experience

Hotel Basel

• Switzerland
• Hospitality
• 1 - 100 Employee

• Hotel Manager

  • Dec 2011 - Present

  I make sure that guests keep coming to our Hotel. I should be able to create and set marketing ideas to encourage more customers. I also send the sales report weekly so as the Upper Management Team are aware of the Hotel's financial status.

• Hotel Supervisor

  • May 2008 - Nov 2011

  As a Hotel Supervisor, I am responsible in making sure that my Hotel Receptionist are scheduled correctly. Making sure that all shifts are filled and rest days are set. Also, I have to make sure that room attendant and other staffs are updated with their schedule.

• Hotel Receptionist

  • Jun 2005 - Apr 2008

  As a Hotel Receptionist, I manage the check in and check out of the guest. I can also accommodate inquiries from calls received during my shift. I make sure that bookings are set and no overlapping happens.