Lead Data Analyst

• Aug 2023 - Present

Business Intelligence Executive

• Jul 2021 - Aug 2023

As a BI Executive, my main focus is the creation and maintenance of business intelligence solutions for the business. My daily tasks include confidently gathering, interpreting, and analyzing data with SSM from various sources to identify trends, patterns, and opportunities for improvement. Designing and developing robust reports, dashboards, and data visualizations using business intelligence tools such as Power BI and Tableau to provide actionable insights to management and internal stakeholders. Monitoring and maintaining data quality and accuracy to ensure the integrity of reports and analytics. Providing training and support to end-users on accessing and utilizing business intelligence tools and reports.Working in an Agile environment, I daily meet with internal stakeholders to understand business requirements, assess value and develop BI solutions following internal processes. Deeply involved in Billing and Financial Reporting as well as business growth and performance monitoring. Show less

Controller – Gross Margin & Group Reporting Analyst

• Feb 2019 - Dec 2020

Support decision making across the business by providing transparency to key stakeholders of the realised and projected gross margins. Ensure deviations to plan and the underlying drivers are understood. Challenge the pricing policies and gross margin components to provide confidence decisions are consistent with the financial aims of iSupply. Support the month end processes by reporting financial information and key KPIs to the Group Vattenfall. Key role during the company's unwind process collaborating with auditors and being the bridge between the business and external companies whilst maintaining day-to-day reconciliation tasks and financial reporting to Group Vattenfall. Show less

MI & Reporting Analyst

• Nov 2017 - Feb 2019

Responsible for developing metrics, reports, and analysis to drive key business decisions, providing a link between raw enterprise data and management. Main tasks include coordination with other departments for data collection procedures and project implementation alongside with client in addition to being the point of contact for the client regarding invoicing procedures, financial planning, and budget alignment, presenting monthly and quarterly results to the client.

Customer Advisor

• Sep 2016 - Nov 2017

As a Customer Advisor for the Portuguese/English teams, was responsible for providing customer support via multiple touch points (e.g. inbound and outbound calls, emails and chats) with focus on delivering high standard customer service with an average of 40 contacts a day. My main tasks were logging customer and product data onto relevant IT systems to assist with analytical problem-solving.I could proactively develop skills and knowledge through effective use of systems, understanding customer care, maintaining a high standard in personal KPI targets, helping the team to overcome customer language barriers or technical issues ensuring the team SLA. Show less

Budget Controller

• Mar 2014 - Sep 2016

As the budget controller, was responsible for the inventory management, investments and variable costs of the plant and the administrative, planning, preparation, analysis and reporting of cost centre and headcount for the division of Start Motors and Generators. My main tasks were production of monthly and quarterly reports and forecasts, preparation and analysis of budget planning (variable/fixed costs) in business planning process, first point of contact for any budget issues, preparation, analysis and coordination with HR during business plan process for headcount planning, IT cost controlling, logistics cost controlling, presentation of results of the reporting analysis to the regional president of LA. Show less

Sales Controller

• Jun 2013 - Mar 2014

Started in sales controlling, being responsible for quotations of all products in the Start Motors and Generator division for the major national and international manufacturers. Part of the project for implementation of a new quotation process which has reduced by half the delivery timing in quotations, ensuring the quality of information presented.

Support Business Controller

• Mar 2013 - Jun 2013

Costs controlling and reporting of the division of architectural paints, analysing, organizing and advising on legal principles, adopting policies and guidelines to help the team define ways of budgeting, accounting and financial control to the appropriate business strategy. Participation in decision-making committees, business support, preparation of matrix reports and financial presentations in general, replacement price reports, opening costs, market analysis, monitoring of market dynamics/competitors, and financial data monitoring in general. My main tasks were the preparation of business case and quote new business, updating the monthly share point (presentations) of the sales team. Also responsible for developing and implementing the cost reduction project with shipping, project being essential for a number of strategic decision making sales in the architectural paint sector in several Brazilian regions. Show less

Quality Systems

• Feb 2010 - Feb 2011

As an intern I was part of the Implementation of the activities related to the procedures of the Integrated Management System, which have contributed to a decrease of more than 50% in the number of accidents in the manufacturing area of the company. I was responsible for a daily routine of Quality System, internal and external audits with the objective of maintaining certifications and compliance with regulatory requirements. Preparation of training campaigns encompassing general Quality System issues with the integrated general information system developed, environmental health and safety for all employees, as well as development of internal communication and weekly newsletters. Preparation of reports, presentation of results to other sites, participation in monthly meetings with senior management, providing a global view of the organization. Show less