Experience

Volvo Car USA

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Incentives Analyst

  • Jul 2021 - Present

  • Manage Canadian and Southern Region incentives programs including distribution of bulletins, communications with field team and successful payment of incentives payments• Built new advertising decoder for marketing team that breaks down compliant lease and purchase payments for dealers in an easy-to-understand manner which allowed the team to conduct more regular audits of advertised programs• Update monthly advertising material to share with marketing regarding lease, finance, and cash payments as well as legal disclaimers for the tier 1 websites• Facilitate payment of Canadian Volvo Dealer Margin (VDM) payments by working with key stakeholders to create cohesive plan of action for payments and dealer inquiries• Responsible for monthly updates of major sales programs including A-Plan and APR bonuses including SAP programming• Acted as point of contact for market managers and field teams to quickly resolve inquiries and aid dealers with incentives• Designed formalized transition binders simplifying onboarding to ease transitions for new members of the incentives team Show less

• ​​Volvo Car Ambassadör

  • Aug 2022 - Present

  Selected to join the inaugural group of 25 Volvo Car USA employees to represent our brand, company, and culture at media and experiential events throughout the 2022-2023 event season.

• Incentives inquiry Analyst

  • Sep 2020 - Jul 2021

  • Enabled regional leaders to create more comprehensive incentives programs by designing a PowerBI dashboard tracking lease payments for all vehicles• Identified over $300,000 in potential chargeback opportunities by auditing programs to assure retailer compliance with incentives documentation and eligibility requirements • Led retailer trainings to improve compliance with reporting rules and incentives claims resulting in more timely payments• Resolved 150 retailer inquiries weekly, in English and French, utilizing SAP, Vista, and Claims Variable Marketing, aiding in the Americas being number one average faster ticket resolution time • Exceeded base responsibilities by supporting Incentives Analysts in completing SAP programming for the US and Canada• Created a time-of-sale form for recharge customers to quickly provide customers with ChargePoint redemption codes Show less



Sage and Spirit Art

• Founder and Artist

  • May 2020 - Present

  Artist and founder of Sage and Spirit Art, a handmade crochet plushie and apparel business Artist and founder of Sage and Spirit Art, a handmade crochet plushie and apparel business



Grubhub

• Technology, Information and Internet
• 700 & Above Employee

• Inside Sales Executive

  • Jul 2020 - Aug 2020



Barnes & Noble College

• United States
• Retail
• 700 & Above Employee

• Barista

  • Aug 2019 - Mar 2020



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• North American Professional Sales Co-Op

  • Jan 2019 - Jan 2020

  - Utilized Lean Methodology to implement a new monthly sales report which reduced 8 hours of reporting time each month- Forecasted 2019 Average Weekly Recommendation share for top consumer products resulting in revised sales targets for the senior leadership team as well as an effective roll out of these new targets to the sales force - Increased data visualization capabilities using Tableau by creating 3 shipment dashboards which track over 100,000 Johnson’s Baby, Tylenol and Listerine shipments to hospitals from 2016 to present- Conducted analysis of Johnson’s Baby products and hospital sales to help create a focus plan for Baby Regional Account Managers’ selling strategy - Assisted in pre-event planning and day-of facilitation of 2019 Self Care Boot Camp and J&J Booth at the American Academy of Dermatology Convention Show less

• Regional Transportation Organization (RTO) Co-Op

  • Jul 2018 - Jan 2019

  - Revamped carrier invoice review process to audit over 50 invoices resulting in cost avoidance of $60K and enabled $100K in cost improvement projects- Streamlined a departmental effort to mitigate spend on the highest cost shipping lanes for the Consumer Sector (9,000 lanes) by designing an analytical tool that root causes and recommends action steps through an executive summary presented monthly to leadership- Awarded a Gold Encore award for creating a Tableau Dashboard that benchmarked market key performance indicator (KPIs) insights against 5 J&J top performing carriers for appropriate actions to be taken in the future - Designed executive summary to showcase annual $1.3 MM detention charges across 3 Consumer DCs + Lititz allowing visibility into cost improving opportunities not previously available - Developed Alteryx Workflow as the input for a Tableau Medical Device Parcel Shipment dashboard to track over $20MM which enabled an 8-hour time savings per month as well as allowed analysts to detect and quantify budget variances- Awarded Lean Yellow Belt Certification for improving international parcel track and trace process by creating a visual aid that led to 20% time savings and increased reporting accuracy Show less



Alpha Kappa Psi- Chi Xi Chapter

• United States
• Higher Education
• 1 - 100 Employee

• Vice President Of Finance

  • Dec 2018 - Dec 2019

  - Effectively managed budget of over $15,000 to ensure compliance with deadlines as well as creating an audit trail to ensure the integrity of all transactions made

• President

  • Dec 2017 - Dec 2018

  - Enhanced on campus awareness which enabled an increase in event attendance and co-sponsorship with other on campus organizations leading to the admittance of 31 new members- Ensured scholastic and national AKPsi regulations were met by attending national conferences and holding bi-weekly meetings with senior leadership - Forged strong relationship equity between executive board and chair members to execute events which raised over $800

• Brotherhood Chair

  • Apr 2017 - Dec 2017

  - Fostered and maintained brotherhood within the chapter by coordinating social, networking and professional development events in conjunction with other Fraternity officers



Cherry Hill Volvo Cars

• Cherry Hill, NJ

• Automotive Innovation Trainer

  • Jan 2016 - May 2018

  - Leveraged interpersonal skills to provide interactive customer purchasing experience resulting in sale of 400 automobiles - Led customer training sessions for automobile specific technology features ensuring satisfactory purchase of new vehicles - Improved customer satisfaction by implementing return phone call system for service department reducing phone hold times - Leveraged interpersonal skills to provide interactive customer purchasing experience resulting in sale of 400 automobiles - Led customer training sessions for automobile specific technology features ensuring satisfactory purchase of new vehicles - Improved customer satisfaction by implementing return phone call system for service department reducing phone hold times



Women in Learning and Leadership

• The College of New Jersey

• Fundraising Co-Chair

  • Jan 2017 - Dec 2017

  - Planned and facilitated several events including a Pura Vida bracelet and Dine-to-donate fundraiser which allowed the organization to bring in motivational speakers to help educate the college community on women’s rights initiatives - Aided in the development and implementation of empowerment campaign engaging young women to help them become leaders in their communities - Planned and facilitated several events including a Pura Vida bracelet and Dine-to-donate fundraiser which allowed the organization to bring in motivational speakers to help educate the college community on women’s rights initiatives - Aided in the development and implementation of empowerment campaign engaging young women to help them become leaders in their communities



Your Center, LLC

• Cherry Hill, NJ

• Administrative Assistant

  • Jan 2014 - Jan 2016

  - Oversaw and improved record retention, billing and insurance claims enabling clinicians to focus on higher level tasks - Performed patient onboarding consultations to provide insurance coverage and patient offerings by clinicians - Oversaw and improved record retention, billing and insurance claims enabling clinicians to focus on higher level tasks - Performed patient onboarding consultations to provide insurance coverage and patient offerings by clinicians