Gabriel Valloreia
Student Recruitment Manager (Latam/Europe) at KCA Education- Claim this Profile
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English Full professional proficiency
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Italian Native or bilingual proficiency
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Spanish Professional working proficiency
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Portuguese Limited working proficiency
Topline Score
Bio
Credentials
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Qualified Education Agent
PIER OnlineNov, 2019- Nov, 2024 -
First Aid at Work
St.John Ambulance First Aid industry training & HealthJun, 2013- Nov, 2024 -
National Certificate in Customer Service Excellence
BTEC
Experience
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KCA Education
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Australia
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Education Management
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1 - 100 Employee
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Student Recruitment Manager (Latam/Europe)
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Sep 2023 - Present
Develop and lead the implementation of a comprehensive marketing strategy to attract international students, both offshore and onshore, for our ELICOS and VET programs Develop and manage relationships with agent channels and ensure agents are trained and updated on all programs through in-market visits and training sessions in addition to TEAMS/ZOOM, email and phone support Conduct targeted, consistent and documented marketing activities that result in student enrolment numbers and ensure the sales and financial targets of the College are met Relationship management with Education and Migration agents both onshore and offshore Assist the Managing Director with the day-to-day operations of the Campus and deal with any issues that arise which require immediate management action Work with the Academic Managers to ensure that the campus is running smoothly and that the staff are promoting the College in accordance with its objectives and that our stakeholders’ needs are being met Ensure all records are maintained as per KCA policy and student/client confidentiality is maintained Accomplish marketing and sales staff objectives by recruiting, selecting, training, and coaching employees within the sales & marketing team Communicate job expectations by planning, monitoring, and reviewing job contributions Meet marketing and sales financial objectives by forecasting requirements and preparing annual budgets Determine annual and gross-profit plans by forecasting and developing annual sales quotas for regions (Europe and South America) Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertisements and social media campaigns Identify marketing opportunities by understanding student requirements and changing market conditions Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities Show less
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Wentworth Institute of Higher Education
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Australia
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Higher Education
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1 - 100 Employee
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Sales Marketing Manager
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Sep 2022 - Sep 2023
Marketing and Sales of our ELICOS, VET and HIGHER EDUCATION programs to stakeholders across regions and markets Build and maintain strong relationships with international education agents, partners, and industry stakeholders. Conduct market research and competitor analysis to identify opportunities and stay ahead of industry trends. Oversee all aspects of digital marketing, including SEO, SEM, social media, and email marketing. Manage the college's online presence, including the website and social media channels. Plan and execute recruitment events, webinars, and workshops both locally and internationally. Monitor and analyse marketing performance metrics to optimize strategies. Screening agent applications, forming agent agreements, arranging their sign-off and monitoring the agent performance periodically. Ensure compliance with CRICOS regulations and guidelines. Execute the tasks assigned by the CEO and director(s) Show less
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Atlas
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Australia
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Staffing and Recruiting
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1 - 100 Employee
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Senior Education Consultant
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Jan 2020 - Sep 2022
• Oversee daily operations for the business unit or organisation; • Insure the creation and implementation of a strategy designed to grow the business; • Coordinate the development of key performance goals for functions and direct reports; • Provide direct management of key functional managers and executives in the business unit; • Insure the development of tactical programs to pursue targeted goals and objectives; • Insure overall delivery and quality of the unit's offerings to customers; • Engage in key or targeted customer activities; • Evaluate and decide upon key investments in equipment, infrastructure and talent; • Communicate strategy and results to the unit's employees; • Report key results to company Director; • Research, identify and report on market and business environments and new opportunities; • Measure the effectiveness of promotional campaigns; • Coordinate all advertising and marketing campaigns on Social Medias • Coordination of scholarships, other academic competitions and bursaries; • Develop and manage digital marketing campaigns utilizing a range of techniques including paid search, SEO and PPC overseeing the social media strategy for the company; • Manage online brand and product campaigns to raise brand awareness. Show less
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Australian Information Centre
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Australia
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Education Administration Programs
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1 - 100 Employee
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Sales And Marketing Specialist
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Jan 2016 - Dec 2019
Manage a seamless, respectful and informative enrolment process for all courses taking into account the needs of potential students and clients Respond to all students enquiries promptly. Handle enquiries to the point of full enrolment Provide a positive student enrolment experience and at all times to reflect the values of AIC, whether communicating with students online (email and facebook), via phone or face-to-face Develop relationships with new and existing clients to ensure a continuous stream of students Recommend the introduction of new courses from AIC's scope for all courses based on market analysis, students demand and feedback Participate in business development activities, including research, cold calling, and client meetings to generate leads for enrolments and job placements Work with other members of the team to contribute to marketing and service data analysis designed to attract and engage students wishing to study in Australia identify market gaps and opportunities across multiple sectors and jurisdictions to advise on strategies to increase enrolments and improve processes Pro-actively stimulate business through new and previous contacts Enter all students enrolments into the nominated CRM with all data 100% accurate and at level detailed for a complete handover to the Directors Ongoing competitor analysis / intelligence with respect to AIC courses and new opportunities Show less
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St George International English School London
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Sales Coordinator
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Dec 2014 - Sep 2015
- Take business into a global level: using sales operations and focusing on market & marketing research to identify new business opportunities, whether that means new markets (European Hub and Spanish speaking countries), new partnerships with other businesses, new ways to reach existing markets, or new product or service offerings to better meet the needs of existing markets - Take responsibility for specific marketing campaigns, projects, events and to assist with the implementation of the department, policies and strategies. - Provide information to walk-in prospective students and to people enquiring on their behalf, both face-to-face and by sending out letters, brochures, faxes and emails - Implement and manage social marketing strategy to improve the communication channels between students, agents and other external bodies. Exploit these strategies to bring in more revenue - Maximise audience awareness and visibility of St George International in conjunction with the Sales & Marketing Manager - Maintain and develop relationships with agents and direct students to help achieve challenging income - Attend business fairs and exhibitions to represent the College and expand the business - Develop promotional opportunities and ideas from conception through to delivery - Take responsibility for new bookings (individuals and groups) from conception to completion - Prepare quotations for group bookings and ensuring all reservations are being processed accurately - Prepare print and web advertising, translating some of the material into Italian and Spanish - Look after students currently in the School with their general enquiries about courses, accommodation, welfare and other matters Show less
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St Giles International
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United Kingdom
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Higher Education
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1 - 100 Employee
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School Registrar
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Oct 2013 - Oct 2014
- Liaise with International Agents on a range of matters, including general enquiries, information on courses/examinations, bookings, queries, payments, etc. - Process enrolments, including booking accommodation for students in the Residences, Hotels and homestays - Register new and existing students via the in-house CLASS system - Produce invoices and Visa Letters for students: issue documentation for visa purposes and assist with school visa compliance policies - Help students currently in the School with their general enquiries about courses, accommodation, welfare and other matters - Deal with students' changes to their enrolments, including amending invoices and issuing refunds - Provide information to walk-in prospective students and to people enquiring on their behalf, both face-to-face and by sending out letters, brochures, faxes and emails - Deal with incoming telephone calls and answer telephone enquiries - Assist the Accommodation & Welfare Officer and the Residence Accommodation Officer with all aspects of the provision of accommodation and to deputise when necessary - Be on of the staff members on call out of office hours to deal with problems or emergencies by phone - Operate and help maintain the school's Customer Management System (CSM) - Liaise with families to check availability for students to stay - Liaise as necessary with members of the academic team: Director of Studies, Senior Teachers and Director of Platinum Centre - Arrange taxi transfers for incoming and outgoing students - Maintain accurate electronic and hard copy files of all agent and student correspondence in keeping with St Giles policy - Cash handling - Provide any other administrative / secretarial assistance to the school where requested by the Principal Show less
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Le Cordon Bleu
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France
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Education Administration Programs
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300 - 400 Employee
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Customer Service/Sales Agent
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Jan 2012 - Sep 2013
- Provide the highest level of customer service - Manage multiple telephone lines and operate telephone switchboards - Manage the London Inbox Email and all mail correspondence - Deal with short courses (preparation, organisation, presentation) - Ordering of stationary and boutique stock - Raising purchase orders (UK + abroad) - Selling courses (perfect knowledge of all courses) - Selling boutique products - Selling of disposable items - Shipping of parcels Show less
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Education
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2009 - 2012
Università degli Studi di Milano-Bicocca
Bachelor's Degree, Economics -
2004 - 2008
Liceo Scientifico Bottoni (Milan) - High School
High School, Mathematics and Computer Science
Community
