Juan Gabriel Torres Dussan
Gerente de Programa de Proyectos Ciberseguridad (Naturgy) at Bip Spain- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Native or bilingual proficiency
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Francés Professional working proficiency
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Japones Elementary proficiency
Topline Score
Bio
Credentials
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Navegar el cambio en tiempos difíciles
LinkedInOct, 2020- Nov, 2024 -
Scrum
CertiProfAug, 2019- Nov, 2024 -
Trainer of trainers
Gas Natural Fenosa
Experience
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BIP Spain
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Spain
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Business Consulting and Services
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200 - 300 Employee
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Gerente de Programa de Proyectos Ciberseguridad (Naturgy)
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Feb 2021 - Present
Estructurar, valorar y supervisar los proyectos de ciberseguridad IT para el grupo Naturgy. Estructurar, valorar y supervisar los proyectos de ciberseguridad IT para el grupo Naturgy.
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CIONET
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Belgium
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Software Development
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1 - 100 Employee
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Director de Operaciones Chile
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Feb 2019 - Present
Responsable de coordinar la operación de CIONET en Chile. Responsable de coordinar la operación de CIONET en Chile.
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Metrogas Chile
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Chile
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Oil and Gas
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100 - 200 Employee
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Senior Project Manager
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Oct 2020 - Feb 2021
In charge of the critical systems implementation projects In charge of the critical systems implementation projects
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ETICSA
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Information Technology & Services
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1 - 100 Employee
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Project consultant
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Sep 2020 - Oct 2020
Consultant for project management in industrial networks Consultant for project management in industrial networks
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Altran
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France
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Information Technology & Services
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700 & Above Employee
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Senior Project Manager Consultant
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Nov 2017 - Jul 2020
Structured the transformation project for the new SCADA system, optimizing processes, command centers and a new organization structure. (20 million USD project, 4 project managers and 15 specialist). Structured the transformation project for the new SCADA system, optimizing processes, command centers and a new organization structure. (20 million USD project, 4 project managers and 15 specialist).
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Independent
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Bogotá D.C. Area, Colombia
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Independent consultant and project manager
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Apr 2017 - Nov 2017
Structure and develop new projects and new services lines for national and multinational companies. Structure and develop new projects and new services lines for national and multinational companies.
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Tecno Fast
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Chile
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Construction
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300 - 400 Employee
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Strategic consultant
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Mar 2017 - Apr 2017
Evaluate the value chain and propose process improvement initiatives for the sales, production and customer service process.
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North Region Manager
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Oct 2015 - Apr 2017
To manage the processes of the new subsidiary in the north region of Colombia, reaching a $120 thousand USD EBITDA. In charge of the administration of the virtual sales channels nationally.
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Gas Natural Fenosa
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Oil and Gas
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700 & Above Employee
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Summer MBA Intern
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Jun 2014 - Aug 2014
Improve the mobilization process for Asia, Africa and Latin America projects for company set up, recruitment, training, money transfer, ERP config, telecommunications and management processes. (2 million euros per Project) Improve the mobilization process for Asia, Africa and Latin America projects for company set up, recruitment, training, money transfer, ERP config, telecommunications and management processes. (2 million euros per Project)
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MyG Iberia
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Barcelona Area, Spain
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Action Learning Consultant Program
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Feb 2014 - May 2014
Design the automatized sales business process flux for the google productivity products. Design the automatized sales business process flux for the google productivity products.
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Laboratorio Clinico Martha Dussan
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Colombia
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In-house Consulting for process improvement and project manager
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Jun 2013 - Aug 2013
Design and implement the urgency communication process for the customer service division and the cash flow management for the finance division. Design and implement the urgency communication process for the customer service division and the cash flow management for the finance division.
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Gas Natural Fenosa
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Oil and Gas
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700 & Above Employee
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In house consultant (Specialized Technician)
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Nov 2012 - Jun 2013
Identify and lead the implementation of the improvement initiatives for customer service, customer care, and gas distribution. Finalize the contract set up for the gas natural distribution operation for Brazil, Colombia and Mexico with the two Spanish suppliers (1 million euros).
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IT and process leader for Customer Care (COIL) (Specialized Technician)
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Jan 2010 - Nov 2012
Coordinate and structure the processes for the new LATAM Customer Care division for the new platforms. Customer Service Portal manager and LATAM Customer Service Portal co designer. In charge of the Telecommunications risk management front.
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Functional Leader (Technician)
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Jul 2009 - Dec 2009
Stabilize and improve the Obligatory Technical Reviews platform.
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Process Analyst for the Project Office (Technician)
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Jul 2008 - Jul 2009
Analyze and support the execution of the Company process improvement initiatives.
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Education
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Uniandinos
Project Management, Business -
ESADE Business School
master in business administration, MBA (Master in Business Administration) -
Universidad de los Andes
Negotiation specialist, Business -
Overlap
Formador de formadores, Educación especial -
Teleacción
Certificado Administración de canales de servicio al cliente, Administración de canales de atención -
Uniandinos
Seis Sigma, Engineering -
Uniandinos
Market Stocks, Business -
Universidad de los Andes
Industrial Engineer, Engineering -
Universidad de los Andes
Computer science, Engineering -
Kaplan