Juan Gabriel Torres Dussan

Gerente de Programa de Proyectos Ciberseguridad (Naturgy) at Bip Spain
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency
  • Francés Professional working proficiency
  • Japones Elementary proficiency

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Credentials

  • Navegar el cambio en tiempos difíciles
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Scrum
    CertiProf
    Aug, 2019
    - Nov, 2024
  • Trainer of trainers
    Gas Natural Fenosa

Experience

    • Spain
    • Business Consulting and Services
    • 200 - 300 Employee
    • Gerente de Programa de Proyectos Ciberseguridad (Naturgy)
      • Feb 2021 - Present

      Estructurar, valorar y supervisar los proyectos de ciberseguridad IT para el grupo Naturgy. Estructurar, valorar y supervisar los proyectos de ciberseguridad IT para el grupo Naturgy.

    • Belgium
    • Software Development
    • 1 - 100 Employee
    • Director de Operaciones Chile
      • Feb 2019 - Present

      Responsable de coordinar la operación de CIONET en Chile. Responsable de coordinar la operación de CIONET en Chile.

    • Chile
    • Oil and Gas
    • 100 - 200 Employee
    • Senior Project Manager
      • Oct 2020 - Feb 2021

      In charge of the critical systems implementation projects In charge of the critical systems implementation projects

    • Information Technology & Services
    • 1 - 100 Employee
    • Project consultant
      • Sep 2020 - Oct 2020

      Consultant for project management in industrial networks Consultant for project management in industrial networks

    • France
    • Information Technology & Services
    • 700 & Above Employee
    • Senior Project Manager Consultant
      • Nov 2017 - Jul 2020

      Structured the transformation project for the new SCADA system, optimizing processes, command centers and a new organization structure. (20 million USD project, 4 project managers and 15 specialist). Structured the transformation project for the new SCADA system, optimizing processes, command centers and a new organization structure. (20 million USD project, 4 project managers and 15 specialist).

  • Independent
    • Bogotá D.C. Area, Colombia
    • Independent consultant and project manager
      • Apr 2017 - Nov 2017

      Structure and develop new projects and new services lines for national and multinational companies. Structure and develop new projects and new services lines for national and multinational companies.

    • Chile
    • Construction
    • 300 - 400 Employee
    • Strategic consultant
      • Mar 2017 - Apr 2017

      Evaluate the value chain and propose process improvement initiatives for the sales, production and customer service process.

    • North Region Manager
      • Oct 2015 - Apr 2017

      To manage the processes of the new subsidiary in the north region of Colombia, reaching a $120 thousand USD EBITDA. In charge of the administration of the virtual sales channels nationally.

    • Oil and Gas
    • 700 & Above Employee
    • Summer MBA Intern
      • Jun 2014 - Aug 2014

      Improve the mobilization process for Asia, Africa and Latin America projects for company set up, recruitment, training, money transfer, ERP config, telecommunications and management processes. (2 million euros per Project) Improve the mobilization process for Asia, Africa and Latin America projects for company set up, recruitment, training, money transfer, ERP config, telecommunications and management processes. (2 million euros per Project)

  • MyG Iberia
    • Barcelona Area, Spain
    • Action Learning Consultant Program
      • Feb 2014 - May 2014

      Design the automatized sales business process flux for the google productivity products. Design the automatized sales business process flux for the google productivity products.

    • In-house Consulting for process improvement and project manager
      • Jun 2013 - Aug 2013

      Design and implement the urgency communication process for the customer service division and the cash flow management for the finance division. Design and implement the urgency communication process for the customer service division and the cash flow management for the finance division.

    • Oil and Gas
    • 700 & Above Employee
    • In house consultant (Specialized Technician)
      • Nov 2012 - Jun 2013

      Identify and lead the implementation of the improvement initiatives for customer service, customer care, and gas distribution. Finalize the contract set up for the gas natural distribution operation for Brazil, Colombia and Mexico with the two Spanish suppliers (1 million euros).

    • IT and process leader for Customer Care (COIL) (Specialized Technician)
      • Jan 2010 - Nov 2012

      Coordinate and structure the processes for the new LATAM Customer Care division for the new platforms. Customer Service Portal manager and LATAM Customer Service Portal co designer. In charge of the Telecommunications risk management front.

    • Functional Leader (Technician)
      • Jul 2009 - Dec 2009

      Stabilize and improve the Obligatory Technical Reviews platform.

    • Process Analyst for the Project Office (Technician)
      • Jul 2008 - Jul 2009

      Analyze and support the execution of the Company process improvement initiatives.

Education

  • Uniandinos
    Project Management, Business
    2017 - 2017
  • ESADE Business School
    master in business administration, MBA (Master in Business Administration)
    2013 - 2015
  • Universidad de los Andes
    Negotiation specialist, Business
    2012 - 2012
  • Overlap
    Formador de formadores, Educación especial
    2010 - 2010
  • Teleacción
    Certificado Administración de canales de servicio al cliente, Administración de canales de atención
    2010 - 2010
  • Uniandinos
    Seis Sigma, Engineering
    2008 - 2008
  • Uniandinos
    Market Stocks, Business
    2008 - 2008
  • Universidad de los Andes
    Industrial Engineer, Engineering
    2003 - 2007
  • Universidad de los Andes
    Computer science, Engineering
    2000 - 2003
  • Kaplan

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