Experience

DoubleIT
• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee
• Colaborador de Novas Tecnologias

  • May 2022 - Present


SOSCARTOES - Auditoria de Vendas com Cartões

• Brazil
• Information Technology & Services
• 1 - 100 Employee

• Trainee

  • Dec 2020 - Mar 2021

  Verification of bot execution on client websites; Responsible for monitoring and ensuring the performance of bots through direct verification on client websites. Conducts detailed analysis, identifying potential issues and ensuring the quality and efficiency of bots. Contributes to a seamless and satisfactory customer experience. Bot Development; Responsible for creating innovative and adaptable routines to enable successful bot access to newly updated or previously unknown websites. Utilizes technical programming skills and a deep understanding of project requirements. Ensures that bots can adapt to changes, delivering consistent results in dynamic environments. Contributes to ongoing bot updates and customer satisfaction. Verification and preparation of bot results for client delivery; Solid experience in meticulous verification of bot-generated results, ensuring accuracy and data reliability. Analyzes results critically, identifies potential discrepancies, and ensures consistency. Proficient in preparing detailed and concise reports for client delivery, employing organizational skills and attention to detail. Contributes to transparency and customer satisfaction by providing clear and high-quality information, strengthening trust and partnership. Show less


Autônomo
• Retail
• 100 - 200 Employee
• Técnico em manutenção de computadores

  • Jan 2017 - Dec 2020