Gabriel Lee

Customer Success Lead at Singapore FinTech Festival
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Contact Information
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Credentials

  • Blockchain Basics
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Design Thinking: Understanding the Process
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Key Account Management
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Sales: Closing Strategies
    LinkedIn
    Apr, 2021
    - Sep, 2024

Experience

    • Financial Services
    • 1 - 100 Employee
    • Customer Success Lead
      • May 2021 - Present

    • Singapore
    • Banking
    • 700 & Above Employee
    • Assistant Director, FinTech and Innovation Group
      • May 2021 - Present

      - Customer Success Lead at the Singapore FinTech Festival 2021 (8-12 Nov) - Customer Success Lead at the Singapore FinTech Festival 2021 (8-12 Nov)

    • Singapore
    • Events Services
    • 1 - 100 Employee
    • Senior Manager, Sales
      • Dec 2020 - Apr 2021

      - Lead the sales and business development of the launch event, NIXT in Oct 2021 at Bangkok, Thailand.- NIXT is a unique B2B platform which delivers transformative solutions to future-centric businesses by bringing together all the stakeholders in the business transformation process to leverage next-generation technologies. - Lead the sales and business development of the launch event, NIXT in Oct 2021 at Bangkok, Thailand.- NIXT is a unique B2B platform which delivers transformative solutions to future-centric businesses by bringing together all the stakeholders in the business transformation process to leverage next-generation technologies.

    • Singapore
    • International Affairs
    • 1 - 100 Employee
    • Senior Manager, Business Leaders Group
      • May 2020 - Nov 2020

      - Identify selected business sector ultra-high net worth individuals (UHNWIs) and key opinion leaders (KOLs) with significant economic interests in both China and Singapore/ ASEAN, and develop sound engagement strategies for this group of Prominent Business Leaders (PBL).- Develop strategies and monthly events, including the inaugural hybrid networking event, to support Singaporean businesses and Young Business Leaders (YBL) by facilitating engagements and fostering deeper links between Chinese and Singaporean Chinese groups.- Assist in the planning and execution of Business China’s 2020 Advanced Leaders Alumni Programme, held as a virtual edition for the first time due to the COVID-19 pandemic.- Drive community contributions from both PBLs and YBLs through donation programmes, achieving 100% of the annual organisation target in terms of monetary value.

    • Manager, Sales and Project Management, SFF x SWITCH
      • May 2019 - Apr 2020

      - Led channel sales for the Singapore Fintech Festival (SFF) x SWITCH in 2019, the first of it's kind collaboration between the largest FinTech Festival in the world and Singapore Week of Innovation and Technology. - Closed the sales of 41 international pavilions across FinTech and DeepTech, more than 2.5 times the number of of pavilions from 2018.- Spurred the recruitment 2 times the number of sales agents from 4 to 8 in 2019, leading to a 831% increase in channel sales revenue.

    • Manager, Sales, Singapore Fintech Festival
      • Jun 2017 - Apr 2019

      - Handle project sales, develop channel sales strategies for the Singapore Fintech Festival (SFF) in 2017, 2018, the world's largest Fintech event co-organised with Monetary Authority of Singapore (MAS) and Association of Banks in Singapore (ABS). - Account manage and cultivate key sponsors and accounts, ensuring that the clients get maximum ROI from the festival. - Closed 16 international pavilions through executing country specific strategies via government and sales agents.

    • Assistant Manager, Sales, Last Mile Fulfilment Asia
      • Jul 2016 - Apr 2018

      - Handle project sales, account manage and grow the Last Mile Fulfilment (LMF) series, the premier E-commerce and logistics trade show in the Asia region.- Led the sales of in-market shows in Korea and Indonesia with the support of local sales partners.- Crafted country specific strategies to increase the sales from China and Taiwan representatives. LMF 2017 featured a Chinese trade delegation and the inaugural Singapore-China E-commerce roundtable. - Develop and execute detailed show plans covering programme, event promotion and operations.

    • Manager, Agri-commodities Division (Trade Promotion)
      • Jun 2015 - Jun 2016

      − Attract major commodity traders to manage their international operations from Singapore through local and overseas engagement − Develop Singapore's strategies and processes in boosting our status as a commodity trading hub− Conduct market research in new markets and trade flows − Attract major commodity traders to manage their international operations from Singapore through local and overseas engagement − Develop Singapore's strategies and processes in boosting our status as a commodity trading hub− Conduct market research in new markets and trade flows

    • India
    • Construction
    • Translation Intern
      • Jun 2014 - Aug 2014

      − Handled translation functions of Chinese to English and English to Chinese for the Regional Investment and Asset Management (RIAM) department− Translated documents include Capitamall’s budget and asset manager’s training materials. − Handled translation functions of Chinese to English and English to Chinese for the Regional Investment and Asset Management (RIAM) department− Translated documents include Capitamall’s budget and asset manager’s training materials.

    • Admin Assistant
      • Jun 2013 - Aug 2013

      − Handled administration functions for the director of Lian Ann Hardware Pte Ltd.− Typed and filed confidential company correspondence.− Assisted in processing the financial statements and balance sheet worth up to $500,000 for Lian Ann’s clients − Handled administration functions for the director of Lian Ann Hardware Pte Ltd.− Typed and filed confidential company correspondence.− Assisted in processing the financial statements and balance sheet worth up to $500,000 for Lian Ann’s clients

    • Project Co-ordinator
      • Dec 2010 - Jul 2011

      − Achieved sales of up to $50,000 a month by working with international clients in various events and exhibitions.− Brought new clients to the company through cold-calls and face to face meetings.− Conceptualized and delivered DET Singapore’s booth during ComunicAsia 2011 that achieve an average of 4,000 visitors a day.− Planned and designed the activities for the 300 staff of Monetary Authority of Singapore (MAS) for MAS Family Day 2011. − Achieved sales of up to $50,000 a month by working with international clients in various events and exhibitions.− Brought new clients to the company through cold-calls and face to face meetings.− Conceptualized and delivered DET Singapore’s booth during ComunicAsia 2011 that achieve an average of 4,000 visitors a day.− Planned and designed the activities for the 300 staff of Monetary Authority of Singapore (MAS) for MAS Family Day 2011.

Education

  • Nanyang Technological University
    Bachelor’s Degree, Chinese Studies
    2011 - 2015
  • Fudan University
    Student Exchange, Chinese Studies
    2013 - 2014

Community

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