Experience

Daytona State College

• United States
• Higher Education
• 700 & Above Employee

• IT Field Technician Student Worker

  • Jan 2023 - Present

  Have completed 70+ trouble tickets dealing with: software installation/troubleshooting, PC troubleshooting/repair, Office 365, network troubleshooting, Epson projector maintenance/troubleshooting, and proper escalation of tickets. All the while, ensuring end-user satisfaction of their IT needs.

• IT Help Desk Technician Student Worker

  • Sep 2022 - Dec 2022



U.S. Coast Guard

• Armed Forces
• 700 & Above Employee

• Information System Technician

  • Feb 2021 - Jul 2022

  My three years in the Coast Guard provided me experience with telephony, cable + fiber optic installation and troubleshooting, VoiP phones, Avaya IP Office, system administration, computer repair, trouble tickets, network switches as well as plenty of end-user support and much more. •Attended the three week SeaCommander course and maintained USCGC Munro’s SeaCommander, which provided Real-Time Tactical Data Processing and Tracking, Weapons Integration and Sensor Interfaces in order to… Show more My three years in the Coast Guard provided me experience with telephony, cable + fiber optic installation and troubleshooting, VoiP phones, Avaya IP Office, system administration, computer repair, trouble tickets, network switches as well as plenty of end-user support and much more. •Attended the three week SeaCommander course and maintained USCGC Munro’s SeaCommander, which provided Real-Time Tactical Data Processing and Tracking, Weapons Integration and Sensor Interfaces in order to aid the Coast Guard’s missions.

• Seaman

  • Jul 2019 - Jan 2021



Hersheys Ice Cream

• United States
• 1 - 100 Employee

• Ice Cream Shop Associate

  • Oct 2018 - May 2019